my school is not in your list but I'm a student and I've paid

[alicegregori03]

Dear Sirs,

I've a problem, I've paid for a student premium account on my spotify student premium, bank detail :  [Info removed - Invoice ID] paymnet eur. 4.99 but my school is NOT in your list and I've not acces to spotify . what can I do? please send e-mail to : *snip*

[SergioDavid]

Hey @alicegregori03, welcome to the Community!

If your school wasn't listed, you shouldn't have been charged for your subscription. In this case, we suggest you reach out to your bank to be sure if the payment went through successfully.

Let us know how it goes.