Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android problems

Reply

Android problems

Hello guys, i have a very big problem. 

Spotify is makeing big downgrades for android users, i cant Access all the features, the sleeping timers, and lots more, why is that? 

1 Reply

Hey @kristofbarati 

 

Are you on the free plan or the premium plan?

 

If you are a new user to the mobile app, it is possible that you had a free trial that gave you access to all of the premium features, and now that the trial has ended you are now using the free plan.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts