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I am unable to access my spotify wrapped. Does listening in private sessions affect that?

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I am unable to access my spotify wrapped. Does listening in private sessions affect that?

The banner to view your personalized wrapped stories is not showing up for me. I have reinstalled the app and updated it as well as my phone. I know I meet the listening criteria but does listening in private sessions not count?

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Hi im sorry your experiencing this problem! I’ve heard a lot of people have had difficulty trying to see their Spotify wrapped. If it’s not showing up in the actual Spotify app you can go to Spotify.com and see it there or even this website if you scroll to the bottom of the page, you will see the words ‘Spotify wrapped’ at the bottom! Hopefully it will show up! Hope this helps!

I'm having the same problem. there is a 2020 wrapped genre when i search, but there isn't a personalized playlist or even the stats. I'm using Spotify for about 3 years and i use it a lot during the day and I had this feature last year so I know I've passed the time and artist and albums limits. I tried uninstalling and installing the app, updating, logging out and in again but didn't help. i also tried different apps (android and mac) and even the website... i contacted the support team yesterday and after about 10 emails they told me to wait a few days and hopefully it will show up.

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