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Account login help

Account login help

I cannot, for the life of me, remember how I made my premium account. I’m pretty sure I did it with my Apple ID. I logged out of my Spotify to see which email was being used. I don’t remember getting any emails from Spotify just notifications from the bank that I got billed. Whenever I log into Spotify with any email that I have used or has an account (because I’ve made a couple) It does not have the premium subscription. I do not know what email was used and I am worried that I will still be billed even though I don’t know how to log back in. 

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1 Reply

Hey @num1afro, thanks for reaching out to the Community!

 

If you've already followed all of the steps in this support article to find your account - then I'd recommend getting in touch with Customer Support here. Explain the issue you're having there, and they'll take a look and do their best to help.

 

Have a nice day!

Billy-JSpotify Star
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