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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Failures
  • Newbie
  • 254314 Views
  • 461 replies
  • 29 likes
  • Account
    Free
  • 254314 Views
  • 461 replies
  • 29 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12863 Views
  • 6 replies
  • 11 likes
  • Security
  • 12863 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528003 Views
  • 989 replies
  • 113 likes
  • Account
  • 528003 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127808 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127808 Views
  • 74 replies
  • 12 likes

Superuser Contribution App is randomly playing songs i dont want

I have my Liked playlist playing, and about every 2-3 songs, a random Jazz song will play that i dont want or liked. ive signed out of everywhere, changed my password, and uninstalled and reinstalled - but no fix. It still randomly stops my current s...

  • Visitor
  • I have my Liked playlist playing, and about every 2-3 songs, a random Jazz song will play that i dont want or liked.  ive signed out of everywhere, changed my password, and uninstalled and ...
  • Ver
  • Spotify Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can One Account's Crashing Impact The Other?

PlanFreeCountryU.S.DeviceHP ZBookOperating SystemWindows 10 My Question or IssueGreetings! I have two accounts I use: one primary one and another I used for around a month last year or so for experimentation with different genres. I logged into the s...

  • Music Fan
  • Plan Free Country U.S. Device HP ZBook Operating System Windows 10   My Question or Issue Greetings!   I have two accounts I use: one primary one and another I used for around a...
  • Eni
  • Moderator
  • 730 Views
  • 3 replies
  • 0 likes
  • Account
  • 730 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Lost email/password on account

PlanFreeCountry USDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Hi, okay so I have a different spotify account that I can no longer access on any other device than my current phone because I forgot the password. I cannot recover the email...

  • Newbie
  • Plan Free Country  US Device iPhone 7 Operating System iOS 12   My Question or Issue  Hi, okay so I have a different spotify account that I can no longer access on any other ...
  • Alex
  • Spotify Legend
  • 2905 Views
  • 3 replies
  • 1 likes
  • Account
    Free
    Login
    Other
  • 2905 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Problem with Premium Duo and changing country

Plan Premium Duo Country Changing from Germany to Switzerland Device iPhone and Android Operating System - My Question or Issue Hello, I used to have a normal Premium Account and lived in Germany. Everything has worked wonderfully. Now I live in Swit...

  • Casual Listener
  • Plan Premium Duo Country Changing from Germany to Switzerland Device iPhone and Android Operating System - My Question or Issue Hello, I used to have a normal Premium Account and ...
  • Alex
  • Spotify Legend
  • 1551 Views
  • 4 replies
  • 0 likes
  • Premium
  • 1551 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Acting Very Strange

Couldn't find my particular strangeness happening to anybody else. Probably just be told to reinstall, but I'm just so curious, it's that strange. Couple months ago, it started doing something weird with podcasts. I would shut down Spotify mid-episod...

  • Newbie
  • Couldn't find my particular strangeness happening to anybody else. Probably just be told to reinstall, but I'm just so curious, it's that strange.   Couple months ago, it started doing someth...
  • Jeremy
  • Spotify Legend
  • 492 Views
  • 1 replies
  • 1 likes
  • Other
  • 492 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unable to change account email

PlanFree (planning to upgrade to a student plan soon)CountryUnited StatesDeviceiPhone 12 ProMy Question or IssueI am unable to change my email address to another one. The problem is that when I try to switch to the new email address it says that the ...

ConnorMc46_0-1626289150491.png ConnorMc46_1-1626289169397.png
  • Visitor
  • Plan Free (planning to upgrade to a student plan soon) Country United States Device iPhone 12 Pro My Question or Issue I am unable to change my email address to another one. The problem is tha...
  • Alex
  • Spotify Legend
  • 601 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 601 Views
  • 1 replies
  • 0 likes

How to change email and password when your logged into face book?

How can I change my email when I am logged in with Facebook but, 1. I can't access my email 2. I don't think I know the password Also I have already tried the settings thing and I cant find where it say'sto disconnect from Facebook? All I want to do ...

  • Visitor
  • How can I change my email when I am logged in with Facebook but,  1. I can't access my email  2. I don't think I know the password  Also I have already tried the settings thing and ...
  • AdamDamon
  • Spotify Star
  • 586 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 586 Views
  • 1 replies
  • 0 likes

Solved!! Spotify can't login but cant sign up

PlanFreeCountryUSADeviceDesktopOperating SystemWin10My Question or IssueI can't login and it says the account isn't registered to an email or to my google account. I can't sign up with the email because it says it's already registered. I just used my...

  • Casual Listener
  • Plan Free Country USA Device Desktop Operating System Win10 My Question or Issue I can't login and it says the account isn't registered to an email or to my google account. I can't sign up w...
  • Billy-J
  • Spotify Star
  • 1288 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 1288 Views
  • 3 replies
  • 0 likes

Recibos Julio 2021

Hola, Desde este mes no tengo el panel izquierdo en mi cuenta. Por lo que no puedo acceder a mis recibos. ¿Cómo puedo solucionarlo? Un saludo,

  • Visitor
  • Hola, Desde este mes no tengo el panel izquierdo en mi cuenta. Por lo que no puedo acceder a mis recibos. ¿Cómo puedo solucionarlo? Un saludo,  
  • Billy-J
  • Spotify Star
  • 547 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 547 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution e-mail address

PlanPremium FamilyCountryBelgium DeviceiPhone 7My Question or IssueI think I have 2 duplicate accounts. The one I'm currently using is connected to my Facebook but with a e-mail address I don't use anymore (hotmail), while my facebook is connected wi...

  • Casual Listener
  • Plan Premium Family Country Belgium  Device iPhone 7 My Question or Issue I think I have 2 duplicate accounts. The one I'm currently using is connected to my Facebook but with a e-mail ad...
  • Novy
  • Moderator
  • 1958 Views
  • 3 replies
  • 0 likes
  • Account
  • 1958 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't go premium

PlanFreeCountrySwitzerlandDevicePC or Pixel 4 xlOperating SystemWindows 10 or Android 11 My Question or Issue My region is set to Switzerland but I have issue to subscribe to premium2 months ago I was using the same payment card and it was working fi...

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  • Regular
  • Plan Free Country Switzerland Device PC or Pixel 4 xl Operating System Windows 10 or Android 11   My Question or Issue   My region is set to Switzerland but I have issue to subsc...
  • Novy
  • Moderator
  • 1297 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1297 Views
  • 9 replies
  • 0 likes

Superuser Contribution My username is just numbers and letters

I just set up this account on premium using student discount, but my username is all numbers and letters and I don't know how/if I can change it. I want it to be my name so that friends can find me. How do I make my username my full name?

  • Newbie
  • I just set up this account on premium using student discount, but my username is all numbers and letters and I don't know how/if I can change it. I want it to be my name so that friends can...
  • Alex
  • Spotify Legend
  • 1387 Views
  • 3 replies
  • 1 likes
  • 1387 Views
  • 3 replies
  • 1 likes

Paguei o boleto mas não chegou nenhum email de confirmação de pagamento

Olá, possuo apenas uma conta no spotify, paguei o boleto do plano premium anual de R$199.90, mas não chegou nenhum recibo pelo pagamento e ainda continuo com o plano grátis

  • Visitor
  • Olá, possuo apenas uma conta no spotify, paguei o boleto do plano premium anual de R$199.90, mas não chegou nenhum recibo pelo pagamento e ainda continuo com o plano grátis   
  • Billy-J
  • Spotify Star
  • 423 Views
  • 1 replies
  • 0 likes
  • Premium
  • 423 Views
  • 1 replies
  • 0 likes

Lyrics not showing up

PlanPremiumCountryParaguayDeviceRedmi note 8 proOperating SystemAndroid 10 My Question or IssueLyrics don't show up, all of my friends can see the lyrics without issues, and now I created a new account to test the feature and it works so the problem ...

  • Visitor
  •   Plan Premium Country Paraguay Device Redmi note 8 pro Operating System Android 10   My Question or Issue Lyrics don't show up, all of my friends can see the lyrics without issu...
  • MateusM
  • Spotify Star
  • 410 Views
  • 1 replies
  • 0 likes
  • Premium
  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change location for Guadeloupe (which is part of FRANCE in reality, but not for Spotify...)

PlanFreeCountryGuadeloupe (FRANCE) DeviceSamsung Galaxy S20Operating SystemAndroid 11 My Question or IssueHello I discovered Spotify about 2 weeks ago. I live in Guadeloupe, in French West Indies (PART OF FRANCE !). I tried to sign up. However, after...

  • Visitor
  • Plan Free Country Guadeloupe (FRANCE)   Device Samsung Galaxy S20 Operating System Android 11   My Question or Issue Hello I discovered Spotify about 2 weeks ago. I live in Guade...
  • Alex
  • Spotify Legend
  • 564 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 564 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account has been deleted

Hi, On Feb 12th spotify had taken my paymet for premium then proceeded to delete my account with all of my music and paylists. I confirmed this by making a new account with the same exact email address and username. I am very upset about this and mig...

  • Newbie
  • Hi,   On Feb 12th spotify had taken my paymet for premium then proceeded to delete my account with all of my music and paylists. I confirmed this by making a new account with the same exact em...
  • Navrofil
  • Visitor
  • 16004 Views
  • 4 replies
  • 2 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 16004 Views
  • 4 replies
  • 2 likes

Superuser Contribution Facebook login not working anymore, can't change to email login

PlanPremium FamilyCountryBelgiumDeviceAll!Operating SystemAndroid, Windows 10My Question or IssueI am living with my brother and I am a member of his premium family subscription. I used to login with Facebook, but since yesterday that suddenly doesn'...

  • Casual Listener
  • Plan Premium Family Country Belgium Device All! Operating System Android, Windows 10 My Question or Issue I am living with my brother and I am a member of his premium family subscription...
  • Jeremy
  • Spotify Legend
  • 1228 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 1228 Views
  • 5 replies
  • 0 likes

Superuser Contribution My username includes my full first and last name, and I don't want to share that with everybody.

When creating my profile years and years ago, Spotify automatically made my username my first and last name. I sometimes share my playlists in various places, and I do not always want my first and last name visible. Even if I change my display name, ...

  • Casual Listener
  • When creating my profile years and years ago, Spotify automatically made my username my first and last name. I sometimes share my playlists in various places, and I do not always want my first and la...
  • Jeremy
  • Spotify Legend
  • 1575 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Other
    Security
  • 1575 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Upgrading from Premium to Premium Duo + changing country

Hi there,I would appreciate some help with the following: - ACTUAL SITUATIONI’m currently based in The Netherlands and have a Premium subscription associated to KPN, partner of Spotify.- WHAT WILL HAPPEN NEXTI’ll shortly move to Spain for good. There...

  • Newbie
  • Hi there, I would appreciate some help with the following:   - ACTUAL SITUATION I’m currently based in The Netherlands and have a Premium subscription associated to KPN, partner of Spot...
  • Novy
  • Moderator
  • 605 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 605 Views
  • 1 replies
  • 0 likes

Change my DOB

PlanPremiumCountryUSDeviceiPhone 8 My Question or IssueI created my Spotify account through my Facebook account that I have since deleted and now I log in with my regular email (it’s not attached to my FB account anymore). The thing is that I need to...

  • Newbie
  • Plan Premium Country US Device iPhone 8   My Question or Issue I created my Spotify account through my Facebook account that I have since deleted and now I log in with my regular email ...
  • Billy-J
  • Spotify Star
  • 1104 Views
  • 1 replies
  • 0 likes
  • Account
  • 1104 Views
  • 1 replies
  • 0 likes