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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 381710 Views
  • 918 replies
  • 107 likes
  • Account
  • 381710 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166139 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166139 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96871 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96871 Views
  • 68 replies
  • 10 likes

Ya le di de baja a la cuenta premium en abril, pero este mes me volvieron a cobrar. Soluciones?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • OneByBoo
  • Roadie
  • 317 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution This isn't my account - where did it go?

One day my password wouldn't work (using the Windows app on PC) so I did a password reset, however now when I log in the account name is different (a long number) and all my saved playlists, albums etc are gone. If I try resetting my password using m...

  • Visitor
  • One day my password wouldn't work (using the Windows app on PC) so I did a password reset, however now when I log in the account name is different (a long number) and all my saved playlists, albums e...
  • Katerina
  • Spotify Legend
  • 331 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 331 Views
  • 3 replies
  • 0 likes

Superuser Contribution Inviting an old account to Premium

Hello,I have an old account that was on premium for years Zc79. Couple months ago, I fell off my subscription because I was behind on my credit card payment, thanks to covid19.Last week I made a new subscription but didnt realize i was logged in via ...

  • Visitor
  • Hello, I have an old account that was on premium for years Zc79. Couple months ago, I fell off my subscription because I was behind on my credit card payment, thanks to covid19. Last week I made a ...
  • Mario
  • Spotify Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do I have two accounts?

PlanPremium FamilyCountryDenmarkDeviceMultiple Iphones 8 plus through 11 pro, MacBook pro etcOperating SystemLatest IOSMy Question or IssueI am unsure if I have two accounts. I have a login via FB and a login with email etc. I always thought it was f...

  • Visitor
  • Plan Premium Family Country Denmark Device Multiple Iphones 8 plus through 11 pro, MacBook pro etc Operating System Latest IOS My Question or Issue I am unsure if I have two accounts. I have...
  • Mario
  • Spotify Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 344 Views
  • 1 replies
  • 0 likes

Account taken over

PlanPremiumCountryUKDeviceiPhone XRMy Question or IssueHi all - this is likely a question that has been answered before (apologies if it is!) but I couldn’t find the answer. If anyone can point me in the right direction I’d appreciate! So, my account...

  • Visitor
  • Plan Premium Country UK Device iPhone XR My Question or Issue Hi all - this is likely a question that has been answered before (apologies if it is!) but I couldn’t find the answer. If anyone c...
  • Emilia_8
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 296 Views
  • 1 replies
  • 0 likes

Solved!! Can't sign in using email and password

PlanFree/PremiumCountry DeviceIphone,Laptop,DesktopOperating SystemWindows10,IOS,Mac OS My Question or IssueWhen i first created my account i used to login with facebook, i do not have facebook anymore for years, everytime i need to login to spotify ...

  • Visitor
  • Plan Free/Premium Country   Device Iphone,Laptop,Desktop Operating System Windows10,IOS,Mac OS   My Question or Issue When i first created my account i used to login with facebook...
  • user-removed
  • Not applicable
  • 547 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 547 Views
  • 2 replies
  • 0 likes

Superuser Contribution My account get hacked

Someone else useing my account and i cant kick him out plssss helpppp meeee

  • Newbie
  • Someone else useing my account and i cant kick him out plssss helpppp meeee
  • Mario
  • Spotify Legend
  • 329 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 329 Views
  • 2 replies
  • 0 likes

Losing access to Facebook-created account

Hi folks, I have two Spotify accounts. The first one is a Facebook-created account that contains most of my music and the second is an email-created account. For a few years, I was able to access both separately, though I usually just used the FB acc...

  • Visitor
  • Hi folks,    I have two Spotify accounts. The first one is a Facebook-created account that contains most of my music and the second is an email-created account. For a few years, I was abl...
  • OneByBoo
  • Roadie
  • 417 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 417 Views
  • 1 replies
  • 0 likes

Reactivate Premium Family Account from my wife

Hi, i have got a Premium Family account on my name. My wife is on my plan with another family account. She had troubles with her phone and now her family account is gone. When she opens the Spotify app she is asked to login. My question now: What can...

  • Visitor
  • Hi,    i have got a Premium Family account on my name. My wife is on my plan with another family account. She had troubles with her phone and now her family account is gone. When she open...
  • OneByBoo
  • Roadie
  • 667 Views
  • 1 replies
  • 0 likes
  • Account
  • 667 Views
  • 1 replies
  • 0 likes

Solved!! My email with a premium duo account has been disabled, and I forgot the password to change it.

Premium DuoBrazilSamsung A30 I signed the Premium Duo account with an email that was disabled. I do not remember the password for this account and I have no way to change it, since to do this, I would need to access my email. I was wondering if it is...

  • Visitor
  • Premium Duo Brazil Samsung A30   I signed the Premium Duo account with an email that was disabled. I do not remember the password for this account and I have no way to change it, since to do...
  • Maxim
  • Spotify Star
  • 1620 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 1620 Views
  • 2 replies
  • 0 likes

Moved to another country and can't acces their music

Hello!I'm subscribed to the family plan back in Spain and I have moved to Japan for studying for 1 year. My family still pays the plan and I haven't had any problems with it so far. However, there are some Japanese artists that I can't listen to thei...

  • Visitor
  • Hello! I'm subscribed to the family plan back in Spain and I have moved to Japan for studying for 1 year. My family still pays the plan and I haven't had any problems with it so far. However, there ...
  • Maxim
  • Spotify Star
  • 302 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 302 Views
  • 1 replies
  • 0 likes

Someone is trolling our band's profile

Hi! someone is apparently trolling our artist's profile (our band's name is Billow), releasing songs that have been obviously made in like 30 minutes with mocking titles (Billow - Pillow). We have a suspicion that the songs were not made by different...

  • Visitor
  • Hi!   someone is apparently trolling our artist's profile (our band's name is Billow), releasing songs that have been obviously made in like 30 minutes with mocking titles (Billow - Pillow). ...
  • Maxim
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • Other
  • 314 Views
  • 1 replies
  • 0 likes

Birthday

I saw my birthday is wrong. I don't know what happened but I want to changePlanFreeCountryNetherlandDeviceHuawei p20 proOperating system. Android My Question or IssueI saw my birthday is wrong. I don't know what happened but I want to change. So how ...

  • Casual Listener
  • I saw my birthday is wrong. I don't know what happened but I want to change Plan Free Country Netherland Device Huawei p20 pro Operating system.  Android  My Question or Issue I s...
  • jasonmin77
  • Newbie
  • 793 Views
  • 6 replies
  • 0 likes
  • Account
  • 793 Views
  • 6 replies
  • 0 likes

Changing of Email Address

Hi, I submitted a contact form to spotify support about my issue. However, they use and sent the support ticket through the mail I don't have access anymore. I don't have access anymore on the associated mail to my spotify account, luckily for me, I ...

  • Casual Listener
  • Hi, I submitted a contact form to spotify support about my issue.   However, they use and sent the support ticket through the mail I don't have access anymore.   I don't have access any...
  • MauriceMV
  • Spotify Star
  • 386 Views
  • 1 replies
  • 0 likes
  • Account
  • 386 Views
  • 1 replies
  • 0 likes

Login problem

spotify hasn’t sent me the email for the password change, i hard already write 3 Times on the client service, i’m verY disappointed For this problem

  • Casual Listener
  • spotify  hasn’t sent me the email for the password change, i hard already write 3 Times on the client service, i’m verY disappointed For this problem
  • Billy-J
  • Spotify Star
  • 496 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Security
  • 496 Views
  • 4 replies
  • 0 likes

Login problems

I have an Australian Spotify premium account. I'm in Germany at the moment and stuck here during Corona. I logged out and wanted to log in again and now it tells me that I have to change my country because I'm longer in Germany than 14 days already. ...

  • Visitor
  • I have an Australian Spotify premium account. I'm in Germany at the moment and stuck here during Corona. I logged out and wanted to log in again and now it tells me that I have to change my country b...
  • OneByBoo
  • Roadie
  • 438 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 438 Views
  • 1 replies
  • 0 likes

Spotify pulls wrong language name from Facebook

PlanPremiumCountryNetherlandsDeviceAny device I connect to (PC, laptop, phone)Operating SystemAndroid, Windows My Question or IssueSince this morning Spotify displays my Chinese name (as set in Facebook) rather than my normal one. I haven't changed a...

  • Music Fan
  • Plan Premium Country Netherlands Device Any device I connect to (PC, laptop, phone) Operating System Android, Windows   My Question or Issue Since this morning Spotify displays my Chin...
  • HeWhoHungers
  • Music Fan
  • 559 Views
  • 6 replies
  • 0 likes
  • Account
    Other
    Premium
  • 559 Views
  • 6 replies
  • 0 likes

my account has been hacked

   need help 

Screenshot_2020-05-31-14-31-37-37.png Screenshot_2020-05-31-14-31-14-87.png Screenshot_2020-05-31-14-31-25-38.png
  • Visitor
  •       need help 
  • AdamDam
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
  • 305 Views
  • 1 replies
  • 0 likes

Updating payment details

Plan PremiumFree/PremiumCountry Canada Device Samsung Galaxy 10S and laptop(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android, Windows10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am trying to update the exp...

  • Visitor
  • Plan Premium Free/Premium Country Canada   Device Samsung Galaxy 10S and laptop (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android, Windows10 (iOS 10, Android&nb...
  • Billy-J
  • Spotify Star
  • 396 Views
  • 1 replies
  • 0 likes
  • Premium
  • 396 Views
  • 1 replies
  • 0 likes

Delete Hulu on spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 387 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 387 Views
  • 1 replies
  • 0 likes