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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 170709 Views
  • 695 replies
  • 57 likes
  • Account
  • 170709 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089928 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089928 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51838 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51838 Views
  • 58 replies
  • 8 likes

Login issue

PlanFree My Question or IssueI've been logged out of my devices - computer and iphone. I've tried resetting the password but I don't receive the reset email - and I've forgotten which email I used before - and my username is not connected to my FB ac...

  • Visitor
  • Plan Free   My Question or Issue I've been logged out of my devices - computer and iphone. I've tried resetting the password but I don't receive the reset email - and I've forgotten which em...
  • ListenToGlobal
  • Composer
  • 299 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 299 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can’t log in

PremiumUSiphone Xr I have my password and everything saved been that way for years. A few days ago I went to open Spotify and it came upi had to sign in, so I did and it didn’t work I reset my password and was back in. Then a few days later it happen...

  • Casual Listener
  • Premium US iphone Xr   I have my password and everything saved been that way for years. A few days ago I went to open Spotify and it came up i had to sign in, so I did and it didn’t work I ...
  • Katerina
  • Spotify Legend
  • 677 Views
  • 4 replies
  • 1 likes
  • Account
  • 677 Views
  • 4 replies
  • 1 likes

PASSWORD ACCOUNT AND PASSWORD EMAIL FORGOTTEN

PlanFreeCountry DeviceBQ Aquaris U PlusOperating SystemAndroid My Question or IssueI'm trying to reset my spotify account but I need to do it with an old e-mail account which password I don't remember either. So, is there any way to log in or necessa...

  • Newbie
  • Plan Free Country   Device BQ Aquaris U Plus Operating System Android   My Question or Issue I'm trying to reset my spotify account but I need to do it with an old e-mail account ...
  • Billy-J
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
  • 241 Views
  • 1 replies
  • 0 likes

Someone is using my account from an unknown device

PlanFreeCountryUSA DeviceiPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo basically, when ever I use Spotify it disconnects me from my music and says it’s playing from another device(web fox) and when I press for...

  • Newbie
  •   Plan Free Country USA  Device iPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So basically, when ever I use Spotify it discon...
  • Billy-J
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 271 Views
  • 1 replies
  • 0 likes

Google Home mini CAN

PlanPremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi There - I was successful in ordering my Google Home Mini during the spotify promo but it w...

  • Newbie
  • Plan Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi There - I...
  • Billy-J
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 161 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Random Numbers as Username

Plan Premium Country US Device iPhone X Operating System iOS 12.4 My Question or Issue I have an another account, [snip - Community Moderator edit], and I have been wanting to cancel premium subscription but I forgot what email I used for this accoun...

  • Newbie
  •   Plan Premium Country  US Device iPhone X Operating System iOS 12.4 My Question or Issue I have an another account, [snip - Community Moderator edit], and I have been w...
  • Katerina
  • Spotify Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • Account
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant reset password

Plan Premium Device Samsung Galaxy 9 Operating System iOS 10 My Question or Issue I have no email connected to the account and I need someone to help me connect an email to it so I can reset my password. I am paying for premium and have no access to ...

  • Casual Listener
  •   Plan Premium Device Samsung Galaxy 9 Operating System iOS 10   My Question or Issue I have no email connected to the account and I need someone to help me connect ...
  • Katerina
  • Spotify Legend
  • 310 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 310 Views
  • 3 replies
  • 0 likes

if I have a spotify artist account I have to pay a premium subscription.

because if I have a spotify artist account I have to pay a premium subscription... I would like to know if it is necessary for me to pay for a subscription if I have music which is on your platform.

  • Newbie
  • because if I have a spotify artist account I have to pay a premium subscription... I would like to know if it is necessary for me to pay for a subscription if I have music which is on your platform.
  • OneByBoo
  • Community Legend
  • 2082 Views
  • 1 replies
  • 2 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 2082 Views
  • 1 replies
  • 2 likes

Mute artist

PlanPremiumCountryUKDevice(iPhone Xs / Windows 10)Operating System(iOS 12, Windows 10,etc.) My Question or IssueI would like to know how to mute an artist. I have read it is now possible but I can’t find it either on my phone or Windows Apps.

  • Newbie
  • Plan Premium Country UK Device (iPhone Xs / Windows 10) Operating System (iOS 12, Windows 10,etc.)   My Question or Issue I would like to know how to mute an artist. I have read it is ...
  • ontvrgl
  • Regular
  • 678 Views
  • 1 replies
  • 0 likes
  • Premium
  • 678 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't log in or reset password

Yeah I have a premium account and I randomly was logged out of my account and I can't use the reset password form because the email I used to set up the account I no longer have access to. The username for this account is jjdevoe2001 and I just want ...

  • Visitor
  • Yeah I have a premium account and I randomly was logged out of my account and I can't use the reset password form because the email I used to set up the account I no longer have access to. The userna...
  • Katerina
  • Spotify Legend
  • 762 Views
  • 9 replies
  • 3 likes
  • Account
  • 762 Views
  • 9 replies
  • 3 likes

Locked out of my login

PlanPremiumCountry Device(iPhone 6Operating System(iOS 10 My Question or IssueSuddenly Spotify is not recognizing my username and/or password.I set up the (premium) account a long time ago, and now can’t access the email address I used to try a passw...

  • Visitor
  • Plan Premium Country   Device (iPhone 6 Operating System (iOS 10   My Question or Issue Suddenly Spotify is not recognizing my username and/or password. I set up the (premium) ac...
  • user-removed
  • Not applicable
  • 421 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 421 Views
  • 2 replies
  • 0 likes

Facebook login not working

PlanPremiumCountrySingapore DeviceHP 840 G5Operating SystemWindows 10 Pro My Question or IssueI downloaded spotify on a new device and am trying to login with my existing facebook account, however, i keep encountering the 'Error code: 3' message. I h...

  • Newbie
  •     Plan Premium Country Singapore    Device HP 840 G5 Operating System Windows 10 Pro   My Question or Issue I downloaded spotify on a new device and am trying ...
  • A_Musicophile
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 154 Views
  • 1 replies
  • 0 likes

Solved!! Biblioteca do Spotify Premium

Minha conta Spotify está incluída no Plano Familiar, mas minha biblioteca não atualiza para o modo premium e permanece como se fosse a biblioteca do Spotify grátis. Alguém me ajuda!!!

  • Casual Listener
  • Minha conta Spotify está incluída no Plano Familiar, mas minha biblioteca não atualiza para o modo premium e permanece como se fosse a biblioteca do Spotify grátis. Alguém me ajuda!!!
  • Luan
  • Spotify Star
  • 308 Views
  • 3 replies
  • 0 likes
  • Premium
  • 308 Views
  • 3 replies
  • 0 likes

how i change my email ?

my spotify account is associated with my facebook account.i have changed my email on facebook, but still have the old email in spotify. how i change my email on spotify (when is associated with facebook ) ?

  • Visitor
  • my spotify account is associated with my facebook account. i have changed my email on facebook, but still have the old email in spotify.   how i change my email on spotify (when is assoc...
  • OneByBoo
  • Community Legend
  • 184 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 184 Views
  • 3 replies
  • 0 likes

Major Account Email/Password Troubles

Premium For Family SubscriptionCanada DeviceiPhone 7, Macbook Air (2017)Operating SystemiOS 12, MacOS Mojave My Question or Issue Recently, my account has been running into some major troubles, I've noticed that all of my devices have been signed out...

  • Newbie
  •   Premium For Family Subscription Canada   Device iPhone 7, Macbook Air (2017) Operating System iOS 12, MacOS Mojave   My Question or Issue   Recently, my account has b...
  • OneByBoo
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 197 Views
  • 1 replies
  • 0 likes

Spotify automatically logging in on other devices.

Plan: Spotify premium (student)Country: USDevice: iPhone 7Operating System IOS ?My Question or IssueI am signed in to Spotify on my phone. I got Spotify on another device with the same Apple ID and when I opened it I was automatically signed in to my...

  • Newbie
  • Plan: Spotify premium (student) Country: US Device: iPhone 7 Operating System IOS ? My Question or Issue I am signed in to Spotify on my phone. I got Spotify on another device with the same Appl...
  • OneByBoo
  • Community Legend
  • 1500 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 1500 Views
  • 1 replies
  • 0 likes

[Music] Can't listen my songs in offline mode

PlanPremiumDeviceSamsung Grand Prime Operating SystemAndroid My Question or IssueI paid for Premium and I've downloaded my songs but I can't listen them in offline mode.

  • Newbie
  • Plan Premium Device Samsung Grand Prime  Operating System Android   My Question or Issue I paid for Premium and I've downloaded my songs but I can't listen them in offline mode.&nbs...
  • Billy-J
  • Spotify Star
  • 172 Views
  • 1 replies
  • 1 likes
  • Premium
  • 172 Views
  • 1 replies
  • 1 likes

Solved!! Spotify plays random songs after my current song

Premium Plan. MacOS 10.14.4. Spotify starts playing random song after my current song even if there are more songs left in the current Album/playlist that it is playing. I started seeing this issue recently probably after updating the app.

  • Newbie
  • Premium Plan.   MacOS 10.14.4.   Spotify starts playing random song after my current song even if there are more songs left in the current Album/playlist that it is playing. I started s...
  • Luan
  • Spotify Star
  • 371 Views
  • 1 replies
  • 0 likes
  • Premium
  • 371 Views
  • 1 replies
  • 0 likes

Solved!! Playlists gone. Activity isn’t mine. Still my account though.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 217 Views
  • 1 replies
  • 0 likes

I’ve changed my password 3 times in 1 week

I’ve changed it so many times because the first time my 20 playlists were erase, and it remain only one playlist that it was not even mine. Then after I changed the password, I recovered 2 of my playlists, and now i’m seeing a 3rd playlist that i did...

  • Newbie
  • I’ve changed it so many times because the first time my 20 playlists were erase, and it remain only one playlist that it was not even mine. Then after I changed the password, I recovered 2 of my play...
  • ListenToGlobal
  • Composer
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 150 Views
  • 1 replies
  • 0 likes

Env: prod