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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413934 Views
  • 965 replies
  • 108 likes
  • Account
  • 413934 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180822 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180822 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101354 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101354 Views
  • 68 replies
  • 10 likes

Facebook Email Address and Spotify Email Address Differ

My account is logged in through Facebook. I have since updated my email address for Facebook. Annoyingly, this update has not come through on my Spotify account. So any emails I get I can't see because they're being sent to an email address which is ...

  • Newbie
  • My account is logged in through Facebook. I have since updated my email address for Facebook. Annoyingly, this update has not come through on my Spotify account. So any emails I get I can't see becau...
  • Joel-M
  • Composer
  • 505 Views
  • 1 replies
  • 0 likes
  • 505 Views
  • 1 replies
  • 0 likes

Unable to login to Spotify app on a Roku TV

Trying to setup Spotify on a Roku TV - TCL Series 8.I've gone through the pairing process with the code and website. I am able to see my profile at the launch screen within Spotify. however, when I click on it to log in, I receive an error message th...

  • Visitor
  • Trying to setup Spotify on a Roku TV - TCL Series 8. I've gone through the pairing process with the code and website. I am able to see my profile at the launch screen within Spotify. however, when I...
  • Billy-J
  • Spotify Star
  • 2259 Views
  • 5 replies
  • 0 likes
  • Account
  • 2259 Views
  • 5 replies
  • 0 likes

Superuser Contribution Searching for Playlists/Users without using link

My Question or IssueDear Spotify Community, I have created an account called MOKOH Music and have made a few public playlists. I know i can share the profile and the lists through sending people the links provided, but I am wondering why it is not po...

  • Casual Listener
  • My Question or Issue Dear Spotify Community, I have created an account called MOKOH Music and have made a few public playlists. I know i can share the profile and the lists through sending people t...
  • Mihail
  • Spotify Legend
  • 736 Views
  • 3 replies
  • 0 likes
  • Account
  • 736 Views
  • 3 replies
  • 0 likes

Superuser Contribution In my account I can't use the premium benefits.

I'm in a family plan but I am the only one that can't use premium. In the family plan my account appears but can't use it. Why and how can i fix it?

  • Casual Listener
  • I'm in a family plan but I am the only one that can't use premium. In the family plan my account appears but can't use it. Why and how can i fix it?
  • Xenia
  • Moderator
  • 506 Views
  • 5 replies
  • 1 likes
  • Account
    Free
    Other
    Premium
  • 506 Views
  • 5 replies
  • 1 likes

Superuser Contribution liked songs always shuffle completely

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceHuawei P8-LightOperating SystemAndroid My Question or IssueHi everyone,actually i have got two issues...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Germany Device Huawei P8-Light Operating System An...
  • Mihail
  • Spotify Legend
  • 1607 Views
  • 2 replies
  • 0 likes
  • Login
    Other
    Premium
  • 1607 Views
  • 2 replies
  • 0 likes

account disabled and i don't know what to do

PlanFreeCountry: US DeviceBoth my iphone and mac laptop My Question or Issueso basically i was trying to log into my normal account and it was said no, so it wasn't working and i got an email saying that my account had been disabled and when i asked ...

  • Casual Listener
  • ...nything. i also dm'd the twitter help account and told me to talk to support. i really have no idea what to do and my account has several public and private playlists, and two years worth of music. i r...
  • Billy-J
  • Spotify Star
  • 455 Views
  • 3 replies
  • 0 likes
  • Free
  • 455 Views
  • 3 replies
  • 0 likes

Superuser Contribution Option for changing the origin country is not working (Premium)

Hello dear community!I want to invite my friends I live with to my family account. But my origin country can not be changed. Yes I already saw the help section with how to do it and yes I already did it. And no it is not working, I can change everyth...

  • Casual Listener
  • Hello dear community! I want to invite my friends I live with to my family account. But my origin country can not be changed. Yes I already saw the help section with how to do it and yes I already d...
  • Cannacionado
  • Casual Listener
  • 706 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 706 Views
  • 2 replies
  • 0 likes

Moving premium to a different account.

PlanPremiumCountryUS DeviceiPhone 8Operating SystemiOS 10 My Question or IssueThis is a bit of a doozy. I have been a premium member for a few years, but wish to move the premium service to a different account. I had first created the account with fa...

  • Visitor
  •   Plan Premium Country US   Device iPhone 8 Operating System iOS 10   My Question or Issue This is a bit of a doozy. I have been a premium member for a few years, but wish ...
  • Billy-J
  • Spotify Star
  • 359 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 359 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't change my email

PlanPremiumCountryCzechDeviceSamsung Galaxy 7Operating SystemAndroid, Windows 10 (PC) My Question or IssueI am logged in via facebook. My old email will stop working in 2 weeks. I changed my e-mail on Facebook a few days ago. But Spotify constantly u...

  • Regular
  • Plan Premium Country Czech Device Samsung Galaxy 7 Operating System Android, Windows 10 (PC)   My Question or Issue I am logged in via facebook.  My old email will stop working i...
  • Emilia_8
  • Community Legend
  • 919 Views
  • 8 replies
  • 0 likes
  • Account
  • 919 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Can't log in, says I'm offline

PlanFreeCountryUkDevicepixel 3Operating SystemAndroid version 10Spotify version: 8.5.70.868 My Question or IssueSame as reported elsewhere: can't log into the mobile app, as it keeps saying I'm offline. Have tried the various workarounds of re-enteri...

  • Casual Listener
  • Plan Free Country Uk Device pixel 3 Operating System Android version 10 Spotify version: 8.5.70.868     My Question or Issue Same as reported elsewhere: can't log into the mobil...
  • Alastairward
  • Casual Listener
  • 1348 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
  • 1348 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't Change Account Information

PlanFreeCountryUS I'm in the process of trying to transfer my account from Free to the Student Discount Plan, and in order to verify me as a student, my birthday needs to be correct. Little did I know, when I entered '02 into the information for my b...

  • Casual Listener
  •   Plan Free Country US   I'm in the process of trying to transfer my account from Free to the Student Discount Plan, and in order to verify me as a student, my birthday needs to be co...
  • Caliope
  • Casual Listener
  • 777 Views
  • 4 replies
  • 0 likes
  • Account
  • 777 Views
  • 4 replies
  • 0 likes

I can't do anything on my Spotify for Artists account

I can't do anything on my Spotify for Artists account. please, help me!! as  you can see I can't add or remove any team

Screenshot_20200811-191943.jpg
  • Newbie
  • I can't do anything on my Spotify for Artists account. please, help me!!  as  you can see I can't add or remove any team 😞
  • Emilia_8
  • Community Legend
  • 499 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 499 Views
  • 2 replies
  • 0 likes

Superuser Contribution Constant Hacking

All of my accounts (when possible) have 2-Factor Authentication and I regularly change passwords to random strings of symbols, numbers, and letters.I can't keep my Spotify account secured for more than a month. In fact, I just changed my password two...

  • Visitor
  • All of my accounts (when possible) have 2-Factor Authentication and I regularly change passwords to random strings of symbols, numbers, and letters. I can't keep my Spotify account secured for more ...
  • Elena
  • Moderator
  • 464 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login Error: “Login and Password do not match”

I keep getting this error code thrown at me when I try to login to my artist account on my phone and computer. I made the account and successfully got in at first, but when I tried to log back in this happened. When I ask for a password reset it tell...

  • Visitor
  • I keep getting this error code thrown at me when I try to login to my artist account on my phone and computer. I made the account and successfully got in at first, but when I tried to log back in thi...
  • Mihail
  • Spotify Legend
  • 1805 Views
  • 4 replies
  • 0 likes
  • Login
  • 1805 Views
  • 4 replies
  • 0 likes

Superuser Contribution Premium not working

PlanPremiumCountryCzech republicDeviceSamsung DuosOperating SystemAndroid Oreo My Question or IssueI'm paying my subscription for premium, I can see the payments going thru correctly in my internet banking and yet when I log in to Spotify, I don't ac...

  • Visitor
  • Plan Premium Country Czech republic Device Samsung Duos Operating System Android Oreo   My Question or Issue I'm paying my subscription for premium, I can see the payments going t...
  • Mihail
  • Spotify Legend
  • 523 Views
  • 3 replies
  • 0 likes
  • Premium
  • 523 Views
  • 3 replies
  • 0 likes

Superuser Contribution Change Username / Profile name

As a retired database administrator and designer for over 50 years.... the inability to change one's username is hyperbolic nonsense. The excuse Spotify uses is nothing but immature and irresponsible. Changing a username is literally the most trivial...

  • Casual Listener
  • As a retired database administrator and designer for over 50 years.... the inability to change one's username is hyperbolic nonsense. The excuse Spotify uses is nothing but immature and irresponsible...
  • Ivan
  • Spotify Legend
  • 1006 Views
  • 3 replies
  • 1 likes
  • Account
    Free
    Premium
    Security
    Unlimited
  • 1006 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Cannot edit profil and no email associated to account

Hello,First of all, I'm not really fluent in english so I'm sorry if i'm not clear in my post. I created an account through Facebook. I deleted recently my Facebook account. I tried to unlink it from my Spotify account but I think it created another ...

  • Casual Listener
  • Hello, First of all, I'm not really fluent in english so I'm sorry if i'm not clear in my post.   I created an account through Facebook. I deleted recently my Facebook account. I tried to unl...
  • TheFrenchOne
  • Casual Listener
  • 661 Views
  • 4 replies
  • 0 likes
  • Account
  • 661 Views
  • 4 replies
  • 0 likes

payment rejected bank

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Joel-M
  • Composer
  • 671 Views
  • 3 replies
  • 0 likes
  • Account
  • 671 Views
  • 3 replies
  • 0 likes

abonnement entreprise

Bonjour,Le Comité d'entreprise de mon organisation (environ 1000 salarié) souhaite offrir un service de Streaming musical à l'ensemble des salariés, je souhaiterai savoir si vous proposiez des tarifs préférentiels ou un système d'abonnement pour que ...

  • Visitor
  • Bonjour, Le Comité d'entreprise de mon organisation (environ 1000 salarié) souhaite offrir un service de Streaming musical à l'ensemble des salariés, je souhaiterai savoir si vous proposiez des tari...
  • Billy-J
  • Spotify Star
  • 1160 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 1160 Views
  • 1 replies
  • 0 likes