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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • GollyGoshGale
  • Casual Listener
  • 398304 Views
  • 948 replies
  • 107 likes
  • Account
  • 398304 Views
  • 948 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171411 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171411 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99086 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99086 Views
  • 68 replies
  • 10 likes

Solved!!Superuser Contribution Display Name Wrong

PlanPremiumCountryBrazilDevice(iPhone 8, PC)Operating System(iOS 10, Windows 10,etc.) My Question or IssueOn my playlist it used to show my name as the playlist creator, but now it shows my username.

BrunoRivas_0-1594733791551.png
  • Visitor
  • Plan Premium Country Brazil Device (iPhone 8, PC) Operating System (iOS 10,  Windows 10,etc.)   My Question or Issue On my playlist it used to show my name as the playlist creator...
  • Petya
  • Community Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • Account
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot open compilations or play anything

Hello,my account is part of a family. When I open Spotify on my phone it shows parts of the landing page and my old search list. If I search for new stuff no new pictures are loading. And if I select a compilation the screen is black. After a view mi...

  • Visitor
  • Hello, my account is part of a family. When I open Spotify on my phone it shows parts of the landing page and my old search list. If I search for new stuff no new pictures are loading. And if I ...
  • Mario
  • Spotify Legend
  • 294 Views
  • 3 replies
  • 0 likes
  • Account
  • 294 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify direct debit from an international account(blocked), Causing issues- playlists deleted

Each month Spotify attempts to direct debit from an international account(blocked) and tries from a local account which it is able to debit. The failure of their first attempt caused playlists to be removed and other adverse affects. I will not open ...

  • Newbie
  • Each month Spotify attempts to direct debit from an international account(blocked) and tries from a local account which it is able to debit.  The failure of their first attempt caused playlists ...
  • Peter
  • Spotify Legend
  • 354 Views
  • 1 replies
  • 0 likes
  • Account
  • 354 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I am constantly getting hacked :(

PlanPremiumCountryCanadaDeviceRAZER, iPhone XSOperating SystemWindows My Question or IssueI keep getting hacked. It started a week ago. I would change my password, another person from another country would hack in in a day or so. I even did a random ...

  • Casual Listener
  •   Plan Premium Country Canada Device RAZER, iPhone XS Operating System Windows   My Question or Issue I keep getting hacked. It started a week ago. I would change my password, an...
  • neonghoulie
  • Casual Listener
  • 1148 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 1148 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Account settings grayed out

When I click Edit Profile, every field is grayed out and I can't change anything. I revoked Facebook access forever ago, and just went into Facebook and deleted Spotify as an app, yet I still can't change anything. How do I fix this? PlanPremiumCount...

  • Casual Listener
  • When I click Edit Profile, every field is grayed out and I can't change anything. I revoked Facebook access forever ago, and just went into Facebook and deleted Spotify as an app, yet I still can't c...
  • Petya
  • Community Legend
  • 5206 Views
  • 2 replies
  • 0 likes
  • Account
  • 5206 Views
  • 2 replies
  • 0 likes

Spotify Duo

Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently signed up for Spotify Duo. When I send the link to invite my wife, she puts in our address and then it giv...

  • Visitor
  •   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I recently signed up for Spotify Duo...
  • Billy-J
  • Spotify Star
  • 651 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 651 Views
  • 1 replies
  • 0 likes

Hulu Page Not Found Error

Spoiler (Highlight to read)PlanStudent Premium My Question or IssueI tried activating my Hulu account but all I got was "Page Not Found". PlanStudent Premium My Question or IssueI tried activating my Hulu account but all I got was "Page Not Found".

  • Newbie
  • Plan Student Premium   My Question or Issue I tried activating my Hulu account but all I got was "Page Not Found". 
  • Billy-J
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • Premium
  • 239 Views
  • 1 replies
  • 0 likes

Co-mingled account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAccidentally, when my son purchased a spotify premium account, I was included on that account...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Acciden...
  • Billy-J
  • Spotify Star
  • 410 Views
  • 5 replies
  • 0 likes
  • Account
  • 410 Views
  • 5 replies
  • 0 likes

I Can't Get Student Premium

My student document for the premium membership which is for students hasn't been approved by SheerID for 2 weeks. I didn't get the confirmation mail and that's why I can't benefit from the membership which is for the students.

  • Visitor
  • My student document for the premium membership which is for students hasn't been approved by SheerID for 2 weeks. I didn't get the confirmation mail and that's why I can't benefit from the membership...
  • Billy-J
  • Spotify Star
  • 323 Views
  • 1 replies
  • 0 likes
  • Premium
  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution Two people one account

So I wanted my wife and I to have the same account and she can listen to her. Music where she in her car and I can in my car or at work with out switching phones to lessen to I bought the due plane I thought you could learn on two phone with the same...

  • Visitor
  • So I wanted my wife and I to have the same account and she can listen to her. Music where she in her car and I can in my car or at work with out switching phones to lessen to I bought the due plane I...
  • Elena
  • Moderator
  • 496 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 496 Views
  • 2 replies
  • 0 likes

Superuser Contribution Withdrew $29.97 from my credit under Google Entertainment

Greetings, I just cancelled the free 3 months trial subscription & was wondering if you withdrewfrom my credit of $9.99 more than once starting from December 2017 & ending onFebruary 2018 shown on my Paypal's transaction statement under “Google Enter...

  • Music Fan
  • Greetings,   I just cancelled the free 3 months trial subscription & was wondering if you withdrew from my credit of $9.99 more than once starting from December 2017 & ending on Febr...
  • Elena
  • Moderator
  • 463 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 463 Views
  • 3 replies
  • 0 likes

Superuser Contribution Play button not working

I was listening to my music in my last period Thursday and I got home that same Thursday and my music would not play. The fast forward, play, and rewind buttons are greyed out and it won't play any playlist, radio, or individual song. I'm on my Chrom...

  • Newbie
  • I was listening to my music in my last period Thursday and I got home that same Thursday and my music would not play. The fast forward, play, and rewind buttons are greyed out and it won't play any&n...
  • Elena
  • Moderator
  • 1517 Views
  • 4 replies
  • 0 likes
  • 1517 Views
  • 4 replies
  • 0 likes

Superuser Contribution Someone is using my spotify and he keeps changing my songs when I'm listening

Hi I have a problem. Someone is using my spotify. When I want to listen some music sometimes I can se he is already listening. When I want to listen songs, I change the device to my iphone. After few seconds he immediately start changing his mexican ...

  • Newbie
  • Hi I have a problem. Someone is using my spotify. When I want to listen some music sometimes I can se he is already listening. When I want to listen songs, I change the device to my iphone. After few...
  • Elena
  • Moderator
  • 12404 Views
  • 8 replies
  • 5 likes
  • Account
  • 12404 Views
  • 8 replies
  • 5 likes

Superuser Contribution not being logged in using my correct username and password

PlanPremiumCountryunited statesDeviceLG ThinQ 7Operating Syste My Question or Issueso i am trying to log in to my spotify premium account on my loner phone because my phone is getting fixed. so my username is rubymoss15 for my spotify account. i was ...

  • Newbie
  • Plan Premium Country united states Device LG ThinQ 7 Operating Syste     My Question or Issue so i am trying to log in to my spotify premium account on my loner phone because my p...
  • Elena
  • Moderator
  • 598 Views
  • 2 replies
  • 0 likes
  • Account
  • 598 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Not Importing Facebook Friends

I've tried un-linking and re-linking my account from facebook countless times. I've tried logging in via username/password and via facebook. I've scoured every forum post, but still no luck. When I try to find friends on mobile, it opens the facebook...

  • Casual Listener
  • I've tried un-linking and re-linking my account from facebook countless times. I've tried logging in via username/password and via facebook. I've scoured every forum post, but still no luck.   ...
  • OneByBoo
  • Roadie
  • 696 Views
  • 3 replies
  • 0 likes
  • Other
  • 696 Views
  • 3 replies
  • 0 likes

How do I log in with my Apple ID on the desktop app? I’m on Windows 10.

I have a Premium trial but on the Windows 10 Desktop app there is no Sign In with Apple ID option but there is one on the web app

  • Visitor
  • I have a Premium trial but on the Windows 10 Desktop app there is no Sign In with Apple ID option but there is one on the web app
  • Billy-J
  • Spotify Star
  • 2390 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 2390 Views
  • 1 replies
  • 0 likes

Solved!! HELP! Entire Library is gone. Possible duplicate account?

My entire library is gone across all devices. I think it happen after a log in on PS4. maybe it made a duplicate account? Been trying to get help with this for a while. Spotify's support options are unbelievable poor. Please help!

  • Regular
  • My entire library is gone across all devices. I think it happen after a log in on PS4. maybe it made a duplicate account?   Been trying to get help with this for a while. Spotify's support opt...
  • Noah
  • Spotify Star
  • 549 Views
  • 1 replies
  • 0 likes
  • Account
  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username is random letters and numbers.

Hello!I first registered to Spotify with the username lolashihara a couple weeks ago. However, upon first looking at my profile, I saw that my username is just a long string of letters and numbers! I've read so many similar threads but to no avail. l...

  • Casual Listener
  • Hello! I first registered to Spotify with the username lolashihara a couple weeks ago. However, upon first looking at my profile, I saw that my username is just a long string of letters and numbers!...
  • Noah
  • Spotify Star
  • 9391 Views
  • 6 replies
  • 0 likes
  • Other
  • 9391 Views
  • 6 replies
  • 0 likes

Login notice mail

PlanPremiumCountryPeruDevice(iPhone X, Macbook Pro, Desktop PC)Operating System(iOS, OSX, Windows 10) My Question or IssueI received new login notice mails from the USA, India, and Saudi Arabia, which is suspect so I changed my password and close all...

  • Visitor
  • Plan Premium Country Peru Device (iPhone X, Macbook Pro, Desktop PC) Operating System (iOS, OSX, Windows 10)   My Question or Issue I received new login notice mails from the USA, Indi...
  • EthanS1
  • Community Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 433 Views
  • 1 replies
  • 0 likes

Solved!! Lyric não funciona

o lyric não está funcionando na minha conta. ja desinstalei e instalei, mas o erro insiste.PlanPremiumCountryBrazilDeviceiPhone XROperating SystemiOS 14 My Question or Issue

  • Casual Listener
  • o lyric não está funcionando na minha conta. ja desinstalei e instalei, mas o erro insiste. Plan Premium Country Brazil Device iPhone XR Operating System iOS 14   My Question or Issue ...
  • Billy-J
  • Spotify Star
  • 552 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 552 Views
  • 3 replies
  • 0 likes