Can I get my account back?

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Can I get my account back?

user-removed
Not applicable

Plan

Free/Premium

Country

US

Device

MSI Gaming Laptop

Operating System

Windows 10

 

I don't know if my last one posted but I wanted to try again

I entered what I knew was a correct email and I tried all my passwords but it said there wasn't an account with that information. I tried using my username (which was on my discord profile) and it said no account. I didn't know if I was hacked or if my account got deleted or something. Could anyone help me with this?

 

My Question or Issue

 

2 Replies

Re: Can I get my account back?

Maxim
Rock Star 24
Rock Star 24

Hey @user-removed ,

 

Thanks for reaching out to the Community.

 

It sounds like your account might've been disabled by Spotify. I'd recommend checking out this support article for the next steps to take.

 

Hope this helps 🙂

MaximRock Star 24
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Note: I'm not a Spotify employee.

Re: Can I get my account back?

Billy-J
Rock Star 24
Rock Star 24

Hey @user-removed, thanks for reaching out to the Community!

 

I’m sorry to hear about this! In this case, I’d recommend checking out this support article for the next steps to take.

To prevent this from happening in the future, there are many measures you can take to protect your account, such as resetting your password every few months, and not using passwords you have used on other sites. There is also a great guide here for some more measures on protecting your account.

If you see an email from Spotify, and can’t tell if it’s legit, use this checklist. Of course, Spotify makes sure that all user records and platforms are completely secure around the clock.

I hope this helps.

Billy-JRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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