Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
2 weeks ago
171 Views
0 replies
5 likes
Security

171 Views
0 replies
5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
CeliMaga
Casual Listener
434069 Views
967 replies
108 likes
Account

434069 Views
967 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1192626 Views
119 replies
116 likes
Account

1192626 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
105972 Views
70 replies
11 likes
Account
Login
Premium

105972 Views
70 replies
11 likes

Facebook account was hacked need to remove it from spotify

So my spotify account was created with my original facebook account which I no longer have access to being that it was hacked. I just want to migrate my entire spotify to my new facebook account and get rid of the old one completely but I dont see an...

JoshuaTurner
Visitor
So my spotify account was created with my original facebook account which I no longer have access to being that it was hacked. I just want to migrate my entire spotify to my new facebook account and ...
2020-09-24 4:08:34 AM
2020-09-25 1:48:47 AM
Billy-J
Spotify Star
1120 Views
1 replies
1 likes
Account

1120 Views
1 replies
1 likes

Solved!! Use one credit card for multiple account

Checking for most recent info as last time I see this asked was several years ago. Can I pay for multiple accounts with one credit card?(Spotify family is not available in my area)

maliusmaximus
Casual Listener
Checking for most recent info as last time I see this asked was several years ago. Can I pay for multiple accounts with one credit card? (Spotify family is not available in my area)
2020-09-24 1:36:33 PM
2020-09-25 1:42:49 AM
Billy-J
Spotify Star
940 Views
1 replies
0 likes
Subscription

940 Views
1 replies
0 likes

[Account] Login Trouble

PlanFreeCountryUSADeviceiPhone XOperating SystemIOS14 My Question or IssueI’m logged in a separate account because my old account, Abdanni, won’t let me log in. The only problem is that I never changed my password at all. On top of that, whenever I r...

Yummiedummi
Newbie
Plan Free Country USA Device iPhone X Operating System IOS14 My Question or Issue I’m logged in a separate account because my old account, Abdanni, won’t let me log in. The o...
2020-09-24 10:39:59 PM
2020-09-25 1:39:02 AM
Billy-J
Spotify Star
384 Views
1 replies
0 likes
Account

384 Views
1 replies
0 likes

Superuser Contribution A lot of devices (not mine)

PlanPremiumCountryRussiaDeviceSamsung A40, PCOperating SystemAndroid 10, Windows 10 My Question or IssueHello. There are VERY many browsers in the device list in the application on a computer or smartphone. These are not my browsers, not my devices. ...

Kenzy147
Casual Listener
Plan Premium Country Russia Device Samsung A40, PC Operating System Android 10, Windows 10 My Question or Issue Hello. There are VERY many browsers in the device list in th...
2020-08-18 12:10:41 PM
2020-09-24 6:11:06 PM
alexander
Spotify Legend
650 Views
3 replies
0 likes
Account
Premium

650 Views
3 replies
0 likes

Deleting an account

Windows 10 My Question or Issue2 weeks ago I deleted my Spotify account because it had a random generated name, so I deleted the account waited 14 days then signed up with my original main email but when I confirm it to log in it just revives the old...

Myles_is_White
Regular
Windows 10 My Question or Issue 2 weeks ago I deleted my Spotify account because it had a random generated name, so I deleted the account waited 14 days then signed up with my...
2020-09-24 11:39:57 AM
2020-09-24 3:03:08 PM
Maxim
Spotify Star
957 Views
4 replies
0 likes
Account
Free
Login
Other
Subscription

957 Views
4 replies
0 likes

Superuser Contribution family subscription pay date

My question is, is there a way to change your payment date for the family subscription to a specific date . I am usually fine as there is no money in my account until the day I want my payment to come out but today I had a family members money in my ...

Bangtan-baby
Casual Listener
My question is, is there a way to change your payment date for the family subscription to a specific date . I am usually fine as there is no money in my account until the day I want my payment ...
2019-07-27 12:03:24 AM
2020-09-24 1:18:40 PM
Alex
Spotify Legend
923 Views
7 replies
0 likes
Account
Other
Subscription

923 Views
7 replies
0 likes

Solved!! Switching from Deezer, Any way to move playlists easily?

Pretty much had it with how S**t deezer is, About time I finally make the move to Spotify. Only issue is, All my Deezer playlists are like, 120-150 songs long and there's a few of them. Is there an easy way to move all my songs across? Any playlist c...

M523
Regular
Pretty much had it with how S**t deezer is, About time I finally make the move to Spotify. Only issue is, All my Deezer playlists are like, 120-150 songs long and there's a few of them...
2017-02-20 5:57:52 AM
2020-09-24 6:54:31 AM
jackkymod1234
Casual Listener
2255 Views
3 replies
0 likes

2255 Views
3 replies
0 likes

random people keep using our spotify

random users keep hopping in our family plan and using our spotify. they have even changed my address before. i am unhappy that this keeps happening everytime ive checked. ive changed the password several times. this is getting ridiculous

apd244
Visitor
random users keep hopping in our family plan and using our spotify. they have even changed my address before. i am unhappy that this keeps happening everytime ive checked. ive changed the password se...
2020-09-24 4:25:56 AM
2020-09-24 6:22:31 AM
AdamDam
Spotify Star
726 Views
1 replies
0 likes

726 Views
1 replies
0 likes

My spotify account got hacked

Last week, Spotify mentioned me that someone login into my account recently and his IP address is from Netherlands. Since Last week, Spotify played a song named 'Nya on them' automatically and uncontrollable . i can not find out any methods to recove...

herbie2047
Visitor
Last week, Spotify mentioned me that someone login into my account recently and his IP address is from Netherlands. Since Last week, Spotify played a song named 'Nya on them' automatically and uncont...
2020-09-23 5:55:47 PM
2020-09-24 4:41:16 AM
AdamDam
Spotify Star
656 Views
1 replies
0 likes
Account

656 Views
1 replies
0 likes

Change old email address

HiMy old email account is associated with my Spotify Premium acct.How do I reset my Spotify password if I can't access my old email?Thanks

JA2020
Visitor
Hi My old email account is associated with my Spotify Premium acct. How do I reset my Spotify password if I can't access my old email? Thanks
2020-09-24 3:33:04 AM
2020-09-24 4:10:47 AM
AdamDam
Spotify Star
536 Views
1 replies
0 likes
Account
Login
Premium

536 Views
1 replies
0 likes

Superuser Contribution Unable to edit profile

I have been trying to edit my spotify profile so as to change my username, but i am unable to edit it entirely. I am unsure as to why but it won't let me write anything on the "edit profile" page. The "edit profile" page also does not show any window...

CraneTheVillain
Visitor
I have been trying to edit my spotify profile so as to change my username, but i am unable to edit it entirely. I am unsure as to why but it won't let me write anything on the "edit profile" page. Th...
2020-07-28 6:16:14 PM
2020-09-24 2:11:28 AM
Yomal
Casual Listener
938 Views
7 replies
0 likes
Account

938 Views
7 replies
0 likes

Somone hacked my account and joined my Family Plan

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

RaulNica
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
2020-09-23 9:08:00 AM
2020-09-23 11:14:14 AM
timrossback
Community Legend
2452 Views
5 replies
1 likes
Account
Login
Premium
Security
Subscription

2452 Views
5 replies
1 likes

Superuser Contribution Changed country from UK to Singapore

I have changed country from UK to Singapore (where I now live). Changed payment method to local SIngapore Visa. Still getting charged UK rate for Premium two months later.Any ideas.I couldn't find an email address to contact Spotify. ThanksAM

amacauley
Newbie
I have changed country from UK to Singapore (where I now live). Changed payment method to local SIngapore Visa. Still getting charged UK rate for Premium two months later. Any ideas. I ...
2016-10-27 8:11:04 AM
2020-09-23 7:37:06 AM
Elena
Moderator
916 Views
4 replies
0 likes

916 Views
4 replies
0 likes

Solved!!Superuser Contribution How to play all offline songs?

I have 3 playlists that I have downloaded to play offline. Is there a way to shuffle play all the songs from all three list? I tried going to My music, Songs, All songs. But it shows an album that I have not downloaded. If I apply the filter, Offline...

carolmotsinger
Newbie
I have 3 playlists that I have downloaded to play offline. Is there a way to shuffle play all the songs from all three list? I tried going to My music, Songs, All songs. But it shows an album that I ...
2015-05-27 3:43:54 PM
2020-09-23 6:56:32 AM
Greekgroover
Casual Listener
33209 Views
23 replies
3 likes

33209 Views
23 replies
3 likes

non binary in Russian region

PlanFreeCountryRussiaDevice(iPhone 11)Operating System(iOS 14 beta2) My Question or IssueHello! I am non binary person and i live in Russia. But i can’t change my gender to non binary. But in other regions i can. How can i change this?

ilumus
Newbie
Plan Free Country Russia Device (iPhone 11) Operating System (iOS 14 beta2) My Question or Issue Hello! I am non binary person and i live in Russia. But i can’t change my gender to n...
2020-07-23 10:05:00 AM
2020-09-23 6:09:55 AM
Eirenliel
Visitor
956 Views
2 replies
4 likes
Account

956 Views
2 replies
4 likes

Lost access to premium account

Hi, I cannot login to my premium account anymore. No email works. Do not know which email it could be, I am guessing it is my mom’s email which we no longer have access to either.i do not want to be charged. It is due to be charged today or tomorrow....

Sarahss123
Visitor
Hi, I cannot login to my premium account anymore. No email works. Do not know which email it could be, I am guessing it is my mom’s email which we no longer have access to either. i do not wa...
2020-09-23 1:21:06 AM
2020-09-23 1:37:18 AM
AdamDam
Spotify Star
650 Views
1 replies
1 likes
Subscription

650 Views
1 replies
1 likes

Someone logged in into my firestick 4k

Hi, it seems that a user is now logged in into the spotify app in my firestick.I have had the app installed but i dont know the user at all. Amazon told me that its not logic and it would only work if someone "logged in pschically on the stick" - thi...

Alexseiler1981
Visitor
Hi, it seems that a user is now logged in into the spotify app in my firestick. I have had the app installed but i dont know the user at all. Amazon told me that its not logic and ...
2020-09-22 10:40:22 PM
2020-09-22 11:14:28 PM
Billy-J
Spotify Star
1439 Views
1 replies
1 likes
Account

1439 Views
1 replies
1 likes

Solved!!Superuser Contribution Can't get premium ! (Because i used the free trial)

Hey Guys I got a Problem, So about a year ago i used a free trial, or a 1$ per month subscription and canceled it afterwards. So now I want to get the Student subscription, but this is only possible with a 3 month free trial. So everytime i want to p...

tehJoel
Casual Listener
Hey Guys I got a Problem, So about a year ago i used a free trial, or a 1$ per month subscription and canceled it afterwards. So now I want to get the Student subscription, but this...
2019-10-23 10:30:19 PM
2020-09-22 8:22:38 PM
beeebzzzz
Visitor
25523 Views
16 replies
0 likes
Account
Free
Premium
Subscription

25523 Views
16 replies
0 likes

Solved!! Can't listen explicit songs

PlanPremiumCountryTurkey Device(Samsung A21S, PC)Operating System(Android, Windows) Even if enabled the setting to listen explicit content. I can't listen song

remingtonq
Casual Listener
Plan Premium Country Turkey Device (Samsung A21S, PC) Operating System (Android, Windows) Even if enabled the setting to listen explicit content. I can't listen so...
2020-09-21 11:47:21 PM
2020-09-22 8:05:53 PM
Hubo
Community Legend
1585 Views
3 replies
1 likes
Account

1585 Views
3 replies
1 likes

Spouse can't join my Spotify Duo plan

PlanPremium (recently upgraded to Duo)CountryUSA & Canada DeviceDesktop (Windows 10), Desktop (Windows 8), iPhone, Android, MacbookOperating System My Question or Issue Hi all, recently upgraded to a Duo account to add my wife to my account so we cou...

zubrun
Visitor
Plan Premium (recently upgraded to Duo) Country USA & Canada Device Desktop (Windows 10), Desktop (Windows 8), iPhone, Android, Macbook Operating System My Question or Issu...
2020-09-20 7:13:35 PM
2020-09-22 6:50:07 PM
OneByBoo
Roadie
1603 Views
1 replies
1 likes
Account
Premium
Subscription

1603 Views
1 replies
1 likes

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