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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 169830 Views
  • 695 replies
  • 57 likes
  • Account
  • 169830 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089532 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089532 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 51769 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51769 Views
  • 57 replies
  • 8 likes

Not subscribe to premium but charged monthly

PlanFreeCountryPhilippines Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow to stop a monthly charged on my credit card when I was not already subscribed to spoti...

  • Newbie
  • Plan Free Country Philippines   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Ho...
  • OneByBoo
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Perfil vinculado ao Facebook

Então, criei a minha conta vinculada ao perfil do Facebook, porém ao loga-la o app deixou de a reconhecer. A conta abre com as minhas músicas e playlists mas os meus dados são aleatórios, não aparece a minha foto como normalmente aparecia, e em relaç...

  • Newbie
  • Então, criei a minha conta vinculada ao perfil do Facebook, porém ao loga-la o app deixou de a reconhecer. A conta abre com as minhas músicas e playlists mas os meus dados são aleatórios, não aparece...
  • Katerina
  • Spotify Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution I dont receive any email from Spotify on my email (and I cant enter to my spotify account)

PlanPremiumCountryArgentinaDeviceMoto g 5Operating SystemAndroidMy Question or IssueI dont know why today my account logged out itself, and I couldn't enter with my password. So, I tried to reset my password but I never received the Email. When I get...

  • Casual Listener
  • Plan Premium Country Argentina Device Moto g 5 Operating System Android My Question or Issue I dont know why today my account logged out itself, and I couldn't enter with my password. So, I ...
  • Katerina
  • Spotify Legend
  • 1634 Views
  • 10 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 1634 Views
  • 10 replies
  • 0 likes

Superuser Contribution Can’t log in to old account

PlanPremiumCountryAustralia Device(iPhone 8 plus)Operating SystemWindows 10 My Question or IssueMy old account with all my playlists and is hooked up to my bank account won’t let me log in. It says the password or Username is inncorrect however they ...

  • Visitor
  • Plan Premium Country Australia  Device (iPhone 8 plus) Operating System Windows 10   My Question or Issue My old account with all my playlists and is hooked up to my bank account ...
  • Katerina
  • Spotify Legend
  • 357 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 357 Views
  • 2 replies
  • 0 likes

Superuser Contribution Don´t remember E-Mail Adress

PlanPremiumCountryGermanyDevice Operating System My Question or IssueI have the problem that I can´t remember the E-Mail Adress for my other Spotify Account. I have no idea how I can find it out. Maybe someone can help me

  • Casual Listener
  • Plan Premium Country Germany Device   Operating System     My Question or Issue I have the problem that I can´t remember the E-Mail Adress for my other Spotify Account. I hav...
  • Peter
  • Spotify Legend
  • 797 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Other
  • 797 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify keep switching to web player

Spotify keep switching to web player on a daily basis for several times, this is becoming really frustrating. PlanPremiumCountryLebanon Device(iPhone X)Operating System(iOS 12.3.1.) My Question or Issue

  • Casual Listener
  • Spotify keep switching to web player on a daily basis for several times, this is becoming really frustrating.   Plan Premium Country Lebanon   Device (iPhone X) Operating System (...
  • Peter
  • Spotify Legend
  • 4206 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 4206 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution How to change my country if I'm in a different one

PlanPremium (family)CountryIndonesiaDeviceSamsung Galaxy S7, Windows LaptopOperating SystemAndroid Oreo 8.0, Windows 10 My QuestionI'm currently living in Indonesia but I want to change my current location to somewhere else, like the US. Is that poss...

  • Casual Listener
  • Plan Premium (family) Country Indonesia Device Samsung Galaxy S7, Windows Laptop Operating System Android Oreo 8.0, Windows 10   My Question I'm currently living in Indonesia but I wan...
  • Peter
  • Spotify Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 322 Views
  • 1 replies
  • 0 likes

Solved!! Pagamento duplicado na fatura

Notei que no último mês minha assinatura veio duplicada na fatura do meu cartão, como devo proceder para resolver o problema?

  • Casual Listener
  • Notei que no último mês minha assinatura veio duplicada na fatura do meu cartão, como devo proceder para resolver o problema?
  • Bittencourt
  • Spotify Star
  • 853 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 853 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Suspicious activity and family members

More a suggestion than an issue, perhaps an Idea if I could post there. BackgroundI received the "To protect your Spotify account, we've reset your password due to detected suspicious activity" email, and duly set a new password. I am impressed and g...

  • Regular
  • More a suggestion than an issue, perhaps an Idea if I could post there.   Background I received the "To protect your Spotify account, we've reset your password due to detected suspicious acti...
  • Hobson99
  • Regular
  • 4435 Views
  • 8 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 4435 Views
  • 8 replies
  • 0 likes

Solved!! Suspicious acitivy email

PlanFree/Country canada I just got an email stating Hi To protect your Spotify account, we've reset your password due to detected suspicious activity. You need to create a new password to log back in. Just click the big green button. Email was from n...

  • Casual Listener
  • Plan Free/ Country canada     I just got an email stating   Hi  To protect your Spotify account, we've reset your password due to detected suspicious activity.  You n...
  • Jay21317
  • Casual Listener
  • 2431 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 2431 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Is it possible to recover music from an account I completely lost?

I recently had an issue with a previous account of mine and can't sign in anymore. And I can't reset my password because it was a school email and my school disabled the use of the email since I've finished school and was wondering if I can recover m...

  • Newbie
  • I recently had an issue with a previous account of mine and can't sign in anymore. And I can't reset my password because it was a school email and my school disabled the use of the email since I've f...
  • Peter
  • Spotify Legend
  • 524 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 524 Views
  • 2 replies
  • 0 likes

Superuser Contribution Won't let me change my country

I live in the United States on a Premium for Family Plan and the account lapsed due to a change in credit card information. Upon logging into Spotify I was asked to change my country to the one I am currently traveling in. The payment information was...

  • Newbie
  • I live in the United States on a Premium for Family Plan and the account lapsed due to a change in credit card information. Upon logging into Spotify I was asked to change my country to the one I am ...
  • Peter
  • Spotify Legend
  • 358 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 358 Views
  • 2 replies
  • 0 likes

*Thread over. No solution* Need my accounts email

Hello i have been using spotify 2015 on one account. Ive saved over 1 thousand songs and mutiple playlists. I got a new phone and now i cant sign into my account. I need my email for the account noaboah16. Ive tried emailing and talking on favebook b...

  • Casual Listener
  • Hello i have been using spotify 2015 on one account. Ive saved over 1 thousand songs and mutiple playlists. I got a new phone and now i cant sign into my account. I need my email for the account noab...
  • Noaboah20
  • Casual Listener
  • 487 Views
  • 5 replies
  • 0 likes
  • Login
  • 487 Views
  • 5 replies
  • 0 likes

Plano familiar expulsa meus membros (help)

Ola, Bom Dia, Me chamo Luiz Daniel, e preciso muito de uma ajuda de vocês, estou tendo problema com minha conta plano familiar todo mês. Estão alegando todo final de mes quando a CONTA É PAGA, que não estão no mesmo endereço. E sim estão com o mesmo ...

  • Newbie
  • Ola, Bom Dia, Me chamo Luiz Daniel, e preciso muito de uma ajuda de vocês, estou tendo problema com minha conta plano familiar todo mês. Estão alegando todo final de mes quando a CONTA É PAGA, que nã...
  • Bittencourt
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • Other
  • 177 Views
  • 1 replies
  • 0 likes

Can’t log in

Plan Premium Country Australia Device iPhone 7 Plus Operating System iOS 12 3.1 My Question or Issue I can’t log into my account. I’ve tried re-downloading the app and updating my phone but it’s still not working. I don’t remember the email I used to...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone 7 Plus  Operating System iOS 12 3.1   My Question or Issue I can’t log into my account. I’ve tried re-downloading the app a...
  • Jollof
  • Composer
  • 315 Views
  • 3 replies
  • 0 likes
  • Login
  • 315 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify was set to offline mode and got logged out.

I set it to offline mode and got logged out somehow, so now when I try to log back in it says I need to take it off offline mode to log in but it wont let me.PlanPremiumCountryUSADeviceLG

  • Newbie
  • I set it to offline mode and got logged out somehow, so now when I try to log back in it says I need to take it off offline mode to log in but it wont let me. Plan Premium Country USA Device LG...
  • Peter
  • Spotify Legend
  • 263 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 263 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant log in in my account and cant reset password

Since yesterday spotify threw me of my account and when i try to log in it says my password is incorrect(didnt change it or whatsoever).After that i tried to reset my password but no emails have been received and i dont know what to do.Any ideas?(obv...

  • Visitor
  • Since yesterday spotify threw me of my account and when i try to log in it says my password is incorrect(didnt change it or whatsoever).After that i tried to reset my password but no emails have been...
  • Peter
  • Spotify Legend
  • 343 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 343 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotfy acting weird, skipping songs and not listening

PlanPremiumCountryBelgium Operating SystemWindows 10 My Question or Issuerecently, my spotify has been acting really strange by itself. for example, it suddenly starts skipping songs constantly at a rapid speed, and when that happens, I often can't s...

  • Newbie
  •   Plan Premium Country Belgium   Operating System Windows 10   My Question or Issue recently, my spotify has been acting really strange by itself. for example, it suddenly st...
  • Katerina
  • Spotify Legend
  • 1372 Views
  • 4 replies
  • 0 likes
  • Other
    Premium
  • 1372 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Not updating the "weekly" playlist

PlanPremiumCountryGermanyDevicePixel 3 XL (App), PC (App, Chrome)Operating SystemAndroid Pie, Win10 Pro My Question or IssueSince today my "weekly" playlist doesn't get an update. The songs still remain the same as last week. I tried the posted solut...

  • Newbie
  • Plan Premium Country Germany Device Pixel 3 XL (App), PC (App, Chrome) Operating System Android Pie, Win10 Pro   My Question or Issue Since today my "weekly" playlist doesn't get an up...
  • Peter
  • Spotify Legend
  • 377 Views
  • 2 replies
  • 4 likes
  • Premium
  • 377 Views
  • 2 replies
  • 4 likes

Superuser Contribution Discover weekly didn't update

Today I opened my spotify and started discover weekly as always, but it didn't update this week. What can I do to update this playlist? thanks

  • Newbie
  • Today I opened my spotify and started discover weekly as always, but it didn't update this week. What can I do to update this playlist? thanks
  • Peter
  • Spotify Legend
  • 588 Views
  • 2 replies
  • 2 likes
  • Account
  • 588 Views
  • 2 replies
  • 2 likes

Env: prod