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Answer:
Having trouble getting Spotify to connect, despite your device being connected to WiFi successfully? Try these steps for your device:
Desktop
Tip: Sometimes a public Wi-Fi network is blocking Spotify. In that case, you can ask the public network administrator to unblock Spotify.
Mobile
Tip: Check if Mobile Data is toggled on or off for the app in the settings menu for your device. If it’s off, this will mean that you can only access Spotify with the help of a WiFi connection. You’ll avoid the chance of high data usage by having this toggled off.
For more tips about internet connection and data usage, take a look at this article.
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