Why isn’t my Friend Feed working?

Community Manager
Community Manager
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Answer:

We’re aware that several people are reporting that the Friend Feed fails to load. We’ve already passed this on to our developers, and a fix has been applied to lower the instances of this from happening. A failed feed looks like this:

 
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If you’re still experiencing this, try the following steps:

 

  • Check that you’re following other users. If you go to another user’s profile, check that the green Following button is there. If it is, try unfollowing and following again.
  • Other users that you follow must have played something within 7 days on a device that supports sharing listening history. This includes Desktop, iOS or Android devices. Web Player and hardware speakers aren’t supported at this point.
  • Other users that you follow must have ‘Publish my activity on Spotify’ enabled in their app Settings to be seen in your own Friend Feed.

 

If all of this has been met, Try the following to see if your Friend Feed works:

 

If these steps don't help, tweaking the 'hosts' file on your PC/Mac may help. Check out a couple of more indepth answers from our Rock Stars

 

For PC:

https://community.spotify.com/t5/Spotify-Answers/Radio-Friend-Feed-Daily-Mix-are-missing-on-Windows-...

 

For Mac:

https://community.spotify.com/t5/Spotify-Answers/Friend-Feed-not-updating-correctly-fails-to-load-Ma...