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Why won't my speaker play Spotify with Connect?

Rorey
Spotify Legend
‎2016-03-15 12:56 PM
20,007 Views

Answer:

 

If you've just bought a Connect speaker but you're having trouble playing music, here are some tips to connect to your speaker.

 

Note: You might also have the error message "can't open this type of link on this device." You'll need to try selecting the device using the Spotify app. If so, follow these steps:

 

  1. Open the Spotify app and play any song.
  2. Tap the Now Playing bar at the bottom of the app.
  3. Tap DEVICES AVAILABLE.
  4. You should see all devices available to play with the Connect feature.  

 

Screen Shot 2018-07-11 at 11.19.41.png

 

 

Still having trouble? Here's what to try next:

  1. Go here, and follow the steps to reinstall the Spotify app on your device.

    (Important: Make sure you restart your device after this).

  2. Try logging into Spotify over a different internet connection.
  3. If that doesn't work, ask a friend or family member to sign in to their Spotify account on your device. If the issue still occurs, you'll likely need to perform troubleshooting on the device itself and possibly with the device manufacturer. Check for software updates.

 

On Android, you can see a list of available Connect devices in your Settings under Devices. Simply select Connect to a device to see this list. 

 

Didn't help? Search for more Spotify Answers, or create a new thread and ask the Community.