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Feature idea: Suggestion group lock/unlock

Feature idea: Suggestion group lock/unlock

Edit: This was supposed to be an in-app idea. I'm new and posted this in the wrong place and can't seem to delete it. If interested, for the main post in the (hopefully this time) correct place, see https://community.spotify.com/t5/Idea-Submissions/Suggestion-Group-Lock-Unlock/idi-p/5603791#M175949

Screenshot_20230702-094911~2.png
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4 Replies

I sometimes can't believe how some people can miss the Idea button at the homepage of this Community. It's the third one; under Help and Chat:

Screenshot_20230702-153406.png

XimzendSpotify Star
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My route to this point did not include the community landing page. It's quite possible I missed other prompts in other places, but this was my flow:

->had an idea I wanted to share while in the Spotify mobile app

->mobile app settings (has no "ideas" section nor dedicated community section, just a Support button)

->Support (has a community button and a Contact Spotify button, of which I chose the latter because it was an idea I planned to direct to the company. This is probably where I went wrong)

-> Contact Spotify

-> Spotify Support Bot, which was unable to give me automated direction for feature requests

-> Spotify Support Person, who directed me to this particular part of the community (rather than the landing page or the ideas page)

 

The community probably should have been the first place I went, but it wasn't intuitively where I went since I wasn't expecting community involvement. That said, it makes sense now and seems like a good way to handle feature requests. I'll know for next time.

 

Thank you for your detailed explanation.

Then its definitely not your fault, and Spotify support staff must be better educated.

Anyway. Thanks for sharing your idea.

I see you've already posted this two times, but I am afraid Spotify won't do anything with it, unless it is posted in the Ideas section of this Community (and gets enough votes).

Be sure to read the guidelines at the following page first: https://community.spotify.com/t5/FAQs/Idea-Exchange-Guidelines-What-do-I-need-to-know-before/ta-p/51...

XimzendSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

lol it's partially my fault, and I did post it twice in the wrong place.

The first one I could blame on support, but the second one was me exploring and making

assumptions rather than looking for proper instructions.

 

I posted in the correct section and updated this post (apparently can't delete it myself). 

Thanks for the help!

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