Null values in streaming history

[MadsL]

I recently downloaded my streaming history through the privacy setting in my profile settings. However, I have noticed that a lot of the data contains null values after 2022. More specifically, a lot of tracks have null values as "master_metadata_track_name". When looking at my streaming history in 2023, everything is just null values (see picture below. 
 

When researching I discovered that it seemed to have happened around the 14/15th of October (see image below).


Is anyone here familiar with this and know why it's happening?

[petelavi]

I am seeing the exact same issue. My data also splits at October 14/15.

[petelavi]

I have the same issue. Even the October 14 / 15 split.

Ignore this and use the thread above; I hadn't confirmed my email yet when I made the first reply and thought there was an error posting it.

[MadsL]

My best guess is that they reworked the database, are now saving in new columns, and have forgotten to add these to the export script. Im not sure though.

[MadsL]

My best guess is that they reworked the database, are now saving in new columns, and have forgotten to add these to the export script. Im not sure though.

[MadsL]

Got this as a reply from customer support;
Thank you for reaching out to us regarding the streaming history you downloaded not containing information about all content played. We have looked into this issue and found the cause.

We recently updated some of the systems we use to compile the streaming history of users, and due to a technical issue some of the streams didn't get all of the information regarding what content was being played. We are really sorry for the inconvenience this caused.

However, this issue has been corrected now. If you request your streaming history again in the future, there should not be any issues with streams missing information about what content was played. If you have recently requested and downloaded your extended streaming history, you will be able to request the new package when the current one has expired (14 days after it became ready for download).