Quota Extension Rejected Again – Concerns About Misinterpretation of AI Use and Content

[NextGenSound]

My team and I have been trying to get our Spotify quota extension approved for over a year now. We've made every effort to comply with all guidelines, and each submission has involved resolving different issues. The most recent rejections are especially frustrating because they seem to misinterpret how our app works, and I’m hoping to get some insight before we try again.

Our latest rejection cites the following two reasons:

• Do not use the Spotify Platform or any Spotify Content to train a machine learning or AI model or otherwise ingest Spotify Content into a machine learning or AI model.
  
  

• You must not analyze the Spotify Content or the Spotify Service for any purpose, including without limitation, benchmarking, functionality, usage statistics, or user metrics.

To clarify:

We do not train or use any machine learning or AI models using Spotify data. The only AI mentioned in our product is related to Facebook Ads, which we help automate through their platform. Facebook itself uses AI for ad targeting, but we do not send Spotify data to Facebook—we simply generate ad campaigns that include landing pages where users can optionally click through to streaming platforms (Spotify, Apple Music, etc.) that the artist chooses.

Our app is designed to promote music, help artists pack shows, and sell merchandise. It works by allowing artists to create promotional campaigns with external links—Spotify being one of the options the artist can include. The Spotify API is only used to generate artist previews or embed links that the artist has explicitly added to their campaign. No internal analytics or behavioral data from Spotify is used, stored, or analyzed.

My questions are:

1. Could the mention of "AI-powered automation" in our marketing language (which refers only to Facebook Ads automation) be causing confusion in the approval process?

2. What’s the best way to clarify that we are not analyzing Spotify content, only linking to it externally as part of a promotional campaign?

Any guidance or insight through this would be deeply appreciated. We want to stay fully compliant and transparent, but it feels like the review process doesn't allow room for explanation between submissions.

Thanks in advance!

[practical_hen]

My app also uses the word AI in it's description and I was rejected once with the exact same reason you got. I still have not been approved but other rejections have been for different reasons and not this same one. What helps is that in every new application, I state the reasoning that resolved all my previous rejections. For this one specifically, I stated:

PLEASE NOTE: The Spotify data is only used to create a playlist and nothing more. It is not in any way ingested into the AI or used to train it. The user makes a request to the AI to provide a list of song names. Then the app simply searches Spotify for those songs and creates a playlist from them. There is no feedback loop where the AI is trained from the content from Spotify.
Every time another request is made to the AI, the process starts from scratch, independent of previous requests or any of the previous searches done by Spotify. The AI works completely independent of the Spotify data retrieved from searches and playlists created from it.