Unable to register my account in the Developer Dashboard

[jpeldes]

Plan: Premium

Country: EE

Device, Operating System

Macbook Pro, OSX

My Question or Issue

I am unable to register my email into my app that I have created in Developer Dashboard.

I add my email and my full name under "Users and Access", but all API calls continue to fail with 403 "User not registered in the Developer Dashboard".

* I have also tried my username (which is a series of numbers) instead of my Full Name, and still no luck.

* I created a new app, and still no luck.

* I have created a new (free) user, and API calls succeed with that user. Which is great - but, I would like to use it with my main (Premium) account instead. The new user

I'm starting to suspect that this is specific to my account because I am able to log in with both Facebook and with email+password.

So I assume I have double credentials, and the "Users and Access" feature is unable to differentiate my user with two different authentication methods.

[jpeldes]

Unrelated feedback: "The user is not allowed to play on this clientInstance" is not a good error message to give to a Free user, when they try to use Webplay SDK.

I assume this unnecessarily technical error message means that it is unavailable because the Webplay SDK is only usable by Premium users?

[Ximzend]

On which account did you fill in the name and email address of the premium account?