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Can't change credit card info

Can't change credit card info

Hi I tried to change my credit card info for my premium since I moved from Norway to Sweden but when I try to change the credit card info it says that Spotify premium isn't in the country from which my card is... The card is from Sweden btw and I know we have Spotify premium here since I had it before I moved to Norway... Any ideas with what I can do?

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1 Reply

Hey @Drunten,

 

Spotify is aware of this issue and is looking into it.

 

I'd recommend posting the following info in the thread linked below:

 

- The exact wording of the error message you're getting
- Does the same thing happen when trying things out on a different device?
- Are you using a VPN?

 

https://community.spotify.com/t5/Ongoing-Issues/Spotify-not-available-in-your-country-error-when-upd...

 

Thanks 🙂

MaximSpotify Star
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