Can't join family plan

[lexiglass]

Plan

Family

Country

USA

Device

Operating System

Windows

My Question or Issue

I am unable to join a family plan and am locked out of joining for 12 months now. My address matches the plan owner's

[Billy-J]

Hey @lexiglass, thanks for reaching out to the Community!

Since you have been presented with the message that says you can’t join for another 12 months - you won’t be able to join another shared plan (Family, Duo) on your account because you’ve already switched plans more than once within a 12 month period, which isn’t allowed. There isn’t a way to override this and the only workaround would be to create a new account and transferring the content from your current account to the new one following these steps.

There’s more info about Premium Family here, for your reference. 

Hope this helps!