Help Wizard

Step 1

NEXT STEP

Cancel acct

Cancel acct

Cannot figure out what email that my premium account is linked to.. Its coming out of my bank account and i want to cancel it..
Reply
1 Reply

Hey @Migelgonzales17,

 

Do you get email receipts for your subscription purchases? Search for one of them in your different email accounts. In it, the Spotify username you're paying for is shown:

 

Username/ID:        xxxxxxx

You can login to the website with that username to check the status of your subscription, and your receipts.
 
In there you can cancel if you want to, and delete your payment info.
 
Hope it helps. 🙂
osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts