Canceled Subscription and Deleted account and still being charged for Spotify

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Canceled Subscription and Deleted account and still being charged for Spotify

zploen
Newbie

Plan

Premium

Country

USA

 

Device

iPhone 6s

Operating System

iOS 10

 

My Question or Issue

I was having issues with other users I did not authorize being on my family plan. I canceled my subscription and deleted my account but I still keep getting charged for Spotify. I can't call or talk to anyone from Spotify. This is beyond frustrating. I need to get some answers or I am going to my bank and reporting these charges as unauthorized. Since my account was deleted, a while ago, I cannot log in there to do anything at the account level. Someone, please reach out so that we can get these charges reversed and the issue solved.

1 Reply

Re: Canceled Subscription and Deleted account and still being charged for Spotify

Rock Star 2
Rock Star 2

Hey @zploen thanks for reaching out to the community,

 

I am sorry to hear that, I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!

 

Best,

Jack :)

JᴀᴄᴋRock Star 2
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