Cant get premium


Cant get premium

When I enter my card information, it says that I have not entered my expiration date. Im at the end of my 3 month $0.99 trial. This happens on the app and on the website. I tried a couple different formats for the date and nothing has registered.
1 Reply

Re: Cant get premium


Hey @Rustyshad, welcome to the Spotify Community! 


We'll recommend you to try to process the payment from a computer. You can use a different browser and incognito window. 


Also, clearing the cache/cookies could be very helpful. 


Let us know how it goes.