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Card still charged after cancelling yesterday

Card still charged after cancelling yesterday

Plan

Free

Country

U.S

Device

iPhone 12

Operating System

IOS 17

 

My Question or Issue

yesterday (one day before my premium plan renewed) I cancelled my subscription, but my card was still charged today. Luckily my card company saw this as a fraudulent charge and declined this, but how can I make sure this won’t keep happening and my card won’t be charged more in the future. It’s also worth noting I got 2 charges, both of which were luckily declined.

 

Spotify is lucky their charges were declined or I’d be very mad

 

Reply
1 Reply

Hey @bredem,

 

Thanks for coming to the Community.

 

You can reach out to Support regarding the additional charge, as it's possible that you might have a second account: https://www.spotify.com/about-us/contact/.

 

Hope this helps 🙂

MaximSpotify Star
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