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Change Payment Method

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Change Payment Method

I have a premium subscribtion and I want to change my debit card that I use for payments but it asks me to confirm I am a student. I am not a student so I don't know what to do. 

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Hey @landywaight,

 

This can be fixed by following these steps to refresh your account:

 

  1. Log in to your account page.
  2. Click Subscription in the menu on the left.
  3. Click cancel your subscription and continue through the steps. 
  4. Enter your password and click CANCEL MY SUBSCRIPTION to complete.

 

Once that’s complete, simply resubscribe here with your new payment details.

 

That's it! You should now be able to continue your subscription without a problem 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @landywaight,

 

This can be fixed by following these steps to refresh your account:

 

  1. Log in to your account page.
  2. Click Subscription in the menu on the left.
  3. Click cancel your subscription and continue through the steps. 
  4. Enter your password and click CANCEL MY SUBSCRIPTION to complete.

 

Once that’s complete, simply resubscribe here with your new payment details.

 

That's it! You should now be able to continue your subscription without a problem 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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