Don't Cancel Subscrition

[jaysuffle]

I got my wallet stolen and funds taken out of my card that is connected to my Spotify account, and I don't have enough funds to pay for this month's premium because of this predicament. I got an email on Monday that my premium will be canceled in 5 days (Saturday) and I get a new card within the next couple of days? Don't cancel my premium! How do i get an extended time?

[Robert_W]

Hey @jaysuffle,

Welcome to the forums, and sorry to hear about what happened!

I am afraid Spotify would not be able to extend your premium time. But not to worry, as soon as you get your new card you can just add the new card details to your account and reactivate your Spotify.

Let me know if I can be of any more help.

Thanks.