Double billed - Seems to be a common subject.

[firefighter22]

On my old visa i only use to pay for spotify, I've been getting billed on the 26th of every month as well as the 4th of every month. What is going on here? I'd like to be reimbursed for the over charges or applied to my membership for however long i've been double billed for.
Thank you.

[Jacob · Accepted solution]

Hey @firefighter22, welcome to the Spotify Community!

It sounds like you might have two separate accounts. Could you check out this support guide to checking for multiple accounts?

Let me know how it goes 🙂

[firefighter22]

All figured out, thanks for the help!

[user-removed]

A bit late but if you see this, yhe same with me. Im filing disputes with my bank. I get so many unauthorized charges from my debit card & i dispute them always. **bleep** this online **bleep**.

[Jacob]

Hey @user-removed, welcome to the Spotify Community!

I might be able to help you out. Could you explain a little bit more about the problem(s) you're having?

[user-removed]

• I see you got it figured out, can you help me. <email snipped>

[Jacob]

@user-removed,

Could you explain the problem to me? Thanks 🙂