Double monthly paiement

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Double monthly paiement

juliavoicu
Visitor

Plan

Premium

Country

Canada 

Device

iPhone X

Operating System

iOS 10

 

My Question or Issue

Since the day my premium account expirered, I tried to renew it and since that day it as been charging me twice monthly for one account. My two account numbers are P0C75F3F64 charging ($10.99) and P0C6177B24 ($9.99). I would like to be refunded all the months i was doubled charged and only keep one account. 

1 Reply
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Re: Double monthly paiement

Rock Star 11
Rock Star 11

Hey @juliavoicu ,

 

Welcome to the Community! I hope you're doing great.

 

I recommend you to check out Spotify's Refund Policy. There's a section named: "Charged more than once in a month?", it will provide you more help with this.

 

Thanks :)

BruneliciaRock Star 11
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