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Hi I just got the 3 month free trial for .99 cents on June 03, 2017 but yesterday the trial expired already. How can I fix this?
Edgar
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1 Reply

Hey @Gotchef

 

Did you get an email receipt for your subscription purchase?
 

In it, it shows the Spotify username you paid for:


Username/ID:        xxxxxxx

Login with that username to the website to check the status of your subscription, and your receipts.

 

If everything looks ok, logout of the app in your device, and be sure to use that username, instead of your email address, to login to your account. It's the one with the Premium features.

 

Hope it helps. 🙂

osorniosSpotify Star
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