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Got offered premium for free but then 6 months for 9kr...

Got offered premium for free but then 6 months for 9kr...

Hi,

Spotify sent me a text a week after I quit premium for the summer as it didn't work while we were on holiday in Turkey anyway. I got an sms on Monday offering me free premium but when I clicked on the link, it instead offered 6 months for 9kr. I had trouble filling in the forms but went through with my payment etc. However, 4 days on, I am still not able to access my premium account and it says I don't have one. However, I have received the confirmation from Nonstoptracks.com about my suscription.....Is this spam? Have I been tricked into an account through spotify?

Thanks for getting back to me.

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5 Replies

Hey @Balefan,

 

That's odd. Can you post a screenshot of the SMS?

 

Thanks 🙂

MaximSpotify Star
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Hi, 

 

Here is the text I received that then took me to spotify account. I signed in, signed up and suddenly my account is with another music account and not spotify as mentioned in my first letter. 

image1.PNG

Thanks.

 

I can confirm that this SMS and Link are not from Spotify.

MaximSpotify Star
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Well, what do I do now?

I'd recommend subscribing to Premium through Spotify's official website: https://spotify.com/premium/.

 

Unfortunately there's really nothing I can do about the payment that you've done on the fraudulent site on purpose.

 

MaximSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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