Got offered premium for free but then 6 months for 9kr...

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Got offered premium for free but then 6 months for 9kr...

Balefan
Casual Listener

Hi,

Spotify sent me a text a week after I quit premium for the summer as it didn't work while we were on holiday in Turkey anyway. I got an sms on Monday offering me free premium but when I clicked on the link, it instead offered 6 months for 9kr. I had trouble filling in the forms but went through with my payment etc. However, 4 days on, I am still not able to access my premium account and it says I don't have one. However, I have received the confirmation from Nonstoptracks.com about my suscription.....Is this spam? Have I been tricked into an account through spotify?

Thanks for getting back to me.

5 Replies

Maxim
Rock Star 24
Rock Star 24

Hey @Balefan,

 

That's odd. Can you post a screenshot of the SMS?

 

Thanks 🙂

MaximRock Star 24
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Balefan
Casual Listener

Hi, 

 

Here is the text I received that then took me to spotify account. I signed in, signed up and suddenly my account is with another music account and not spotify as mentioned in my first letter. 

image1.PNG

Maxim
Rock Star 24
Rock Star 24

Thanks.

 

I can confirm that this SMS and Link are not from Spotify.

MaximRock Star 24
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Balefan
Casual Listener

Well, what do I do now?

Maxim
Rock Star 24
Rock Star 24

I'd recommend subscribing to Premium through Spotify's official website: https://spotify.com/premium/.

 

Unfortunately there's really nothing I can do about the payment that you've done on the fraudulent site on purpose.

 

MaximRock Star 24
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