Announcements

Help Wizard

Step 1

NEXT STEP

HELP

HELP

I don't have premium and Spotify took out of my bank account twice for it and it doesn't even show up on my account, who can I contact so I can figure my account out, thank you 

Reply
1 Reply

Hey,

Thanks for reaching out, and welcome to the Community.

We're sorry to hear you've had some trouble with payments.

We recommend reaching out to one of our support channels so they can take a closer look at this.

Contact form: https://support.spotify.com/contact-spotify-support/?contact

Facebook: https://www.facebook.com/SpotifyCares/

Twitter: https://twitter.com/spotifycares

All the best,

Chris


Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random