Help with Family Sharing account

[Doove]

Help please! I am the manager of a family premium plan. I have succesfuly invited and installed a family account on one childs device but the other one wont work at all. I have sent them an invitation but when they go to accept the browser window opened just goes to a blank white page!! Ive re-sent a few times but no success. If anyone has any help it would be much appreciated. Am wondering where Spotify help is?? 

[Luke]

Hey @Doove,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

LK608