Announcements

Help Wizard

Step 1

NEXT STEP

I cancelled premium and I don’t have it currently but I was charged

I cancelled premium and I don’t have it currently but I was charged

I was charged for a month of premium by Spotify (I have proof) but I don’t have premium on my account and it has still taken the money out of my bank
Reply
1 Reply

Hi there, thanks for writing.

 

First of all, please click on the link bellow and let me know if it shows your account as Premium or Free:

 

https://www.spotify.com/account/overview/

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random