Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I deposited money but my family premium account not activated. My money is gone and ı cant get back please help me
Plan
Free
Country
Turkey
Device
Huawei P20 Lite
Operating System
Android
My Question or Issue
Hey @Ahmetkaan,
Thanks for reaching out. Welcome to the community!
First up, let's try the following to get your Premium for Family subscription working:
Let me know how it goes. Happy listening 🙂
Nothing changes. Neither money nor premium for the family is still. Spotify is not solved my problem
Hey @Ahmetkaan,
I'd recommend taking a look at this Spotify Answer for some more help with this.
Let me know how it goes. Have a great day 🙂
İt didn't notice anything. I still don't have a premium or money
Hey @Ahmetkaan,
In this case, I’d recommend reaching out to the Spotify support for some more help with this. You can find some info here on how to get in touch with them.
Have a great day 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…