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I don't remember my login info and my free trial is ending

I don't remember my login info and my free trial is ending

Guys please help me I'm losing my mind.I signed up for free trial 2 months ago with an email I don't actually have(it was random).And now I don't remberemmy login info and there's not an email they can contact me on and my free trial is ending in a month.What do I do?I cant keep getting charged for premium when I don't even have the account!plea please help me!!Right now I have no money in my bank account does that mean that Spotify will not charge me?

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1 Reply

Hey @Elliemag,

 

I would recommend contacting Spotify.

To contact support, please fill out the online contact form. If, for whatever reason you would prefer not to, or you cannot use the form, support can also be reached on twitter by reaching out to @SpotifyCares, or on Facebook by sending a message to the Spotify Cares Facebook page.
Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

 

Hope it helps 🙂

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