I got charged even through I’m not the primary account holder

[#1]

I just notice that i got charge for the duo membership even though I’m not the primary user. I was wondering why I was charged

[Alex]

Hi there,

Welcome to the Community!

Sorry to hear that this has happened. Most likely you have another Premium subscription active on another account, which you're not using. 

Have a look at this support article for helpful tips on locating your unused account and cancelling the extra Premium subscription, so you don't get charged in the future.

Hope this helps.