Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 131240 Views
- 93 replies
- 10 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanFree/PremiumCountrySingaporeDevicePixel 3 XLOperating SystemAndroid 10 My Question or IssueI have been trying to subscribe to Spotify premium, and everytime I enter my debit card for payment details, I always get an error "Payment failed". Howeve...
I use to have Hulu with my spotify account. but now i cant log in hulu and there was no notification that Spotify remove our hulu
Me suscribi al plan premiums de $1.299 y me debitaron $2.065 de mí cuenta.
Consta um pagamento de 21,90 do Spotify, sendo que eu assinei o plano universitário de 11,90 e o primeiro mês é grátis. Como consigo reembolso? Obrigada!!
I live in Europe but my credit card belongs to South America and Spotify tells me to set the latter as my location. Won't I have any problems in the future if I set that?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
My question.I am currently on a Premum plan that I bought as an annual subscription. That plan shows that it renews in August 2024. I am tryign to upgrade to Duo today, but it make it look like it will start charging me $10.99/mo today, and $14,99 in...
Last year I had got a plan which offered premium individual plan for ₹ 299/- yearly. Since it was a one time payment when my plan got over this 2nd February when I'm trying to find the same plan its no longer available. Can someone help with the same...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Presently I have and pay for premium family. My daughter joined her Mom's plan, so I want to downgrade to Premium Individual. Please advise how to do this. When I try, Spotify says it is unable to change me from Family to Individual. I'm the only mem...
Hello, I am a 20-year-old university student and I want to join the student plan, but it keeps giving errors. How can we solve this problem?
Hi,I recently checked my banking account as a monthly financial checking habit. I then realized I had been charged $1,22 on the day that I purchased Premium account, which is questioning since I had been informed by Spotify that I will be charged on ...
PlanDuo/PremiumPerú Device(Motorola One 5G Ace) My Question or IssueOkey so I have a Duo Plan with someone else, but I can't use Spotify in my phone but in my PC. I even have the payments up to date. Here's some screenshots. Phonehttps://imgur.com/gt...
I transfer 1189/-Rs to spotify business account but my premium year plan is not active till nowSo i want to refund my money
Me and my wife do live in Germany and Switzerland. I do use Premium in Germany and want to add her. However her main cell phone is a Swiss number even if we live together most of the time in Germany. Does this work with Duo that she can use her Swiss...
I have spotify premium, and want to change to spotify family. When I choose manage subscription, and click on family, it says that it's not available.
PlanStudent/PremiumCountryUkraineDevicePhone, PCOperating SystemAndroid 13, Windows 10 My Question or IssueHello, I have always had a student subscription, but for the last 3 months for some reason I have had a regular subscription for $5, I have not...
fazem 3 meses que estou pagando minha conta premium individual, porém não estou usando, pois não tenho acesso a ela, a 3 meses eu fui assaltado e perdi o acesso ao meu numero de telefone, por isso não consigo cancela-lo
I am trying to resume my premium membership, but when I click to go to the payment page, I get directed to the UK page. I have tried to re-save my profile (it has always said the US), but I still get directed to the UK page.
I got coupon from flipcart because of my purchase of a phone. Applying that coupon also i got charged for premium. Need my refund.