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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
74742 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
139678 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80261 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269175 Views
159 replies
13 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
743 Views
1 replies
1 likes
How can I change the payment date
How can I change the payment date
Community Legend
368 Views
1 replies
0 likes
PlanPremium Family CountryUSA DeviceMacbook Pro M1 Operating SystemSonoma 14 / Various Web Browsers Hi, I just moved to the USA from the UK. I updated address and payment info, no probs - but we don't use the audiobooks at all, so thought i'd change ...
Plan Premium Family Country USA Device Macbook Pro M1 Operating System Sonoma 14 / Various Web Browsers Hi, I just moved to the USA from the UK. I upd...
Casual Listener
389 Views
2 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Spotify Star
357 Views
1 replies
0 likes
My Question or IssueIf I miss a payment this month is there a grace period to catch up next month? thanks
My Question or Issue If I miss a payment this month is there a grace period to catch up next month? thanks
Spotify Star
4645 Views
1 replies
0 likes
I recently moved and began converting my home into a smart home. Part of that includes upgrading my subscription from duo to family. Unfortunately I keep getting and error message saying I'm ineligible for upgrade. Any advice would be great.PlanPremi...
I recently moved and began converting my home into a smart home. Part of that includes upgrading my subscription from duo to family. Unfortunately I keep getting and error message saying I'm ineligib...
Spotify Star
345 Views
1 replies
0 likes
Hey guys,recently i got hacked and i don't know how. The hackers changed my plan from duo to family. I just got aware of it and changed my password and i logged out of everywhere. I wanted to know if spotify could refound me this month?I'm asking her...
Hey guys, recently i got hacked and i don't know how. The hackers changed my plan from duo to family. I just got aware of it and changed my password and i logged out of everywhere. I wanted to know ...
Spotify Star
557 Views
1 replies
0 likes
I received a 3 month Premium subscription trial from Microsoft.I enter the code and I get "Sorry, you are not eligible for that plan. Here are some other ways to get Premium."I don't believe I've ever had Premium before.
I received a 3 month Premium subscription trial from Microsoft. I enter the code and I get "Sorry, you are not eligible for that plan. Here are some other ways to get Premium." I don't believe ...
Spotify Star
345 Views
1 replies
0 likes
I share a premium duo but can’t listen to booksPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I share a premium duo but can’t listen to books Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Window...
Spotify Star
379 Views
2 replies
0 likes
Hi everybody! With my wife we have a Duo plan. My doughter has her own account. How can we get together in a family plan?
Hi everybody! With my wife we have a Duo plan. My doughter has her own account. How can we get together in a family plan?
Spotify Star
344 Views
1 replies
0 likes
PlanPremium DuoCountryCanadaMy Question or IssueI just subscribed to Premium Duo and I'm trying to add the second person from the same computer I used to create the manager, and it says the person is in a different country.
Plan Premium Duo Country Canada My Question or Issue I just subscribed to Premium Duo and I'm trying to add the second person from the same computer I used to create the manager, and it says the...
Moderator
3109 Views
8 replies
1 likes
PlanPremiumCountryUSADeviceiPhone 15 and PCOperating SystemiOS 10, Windows 10, Windows 11 My Question or IssueI recently resubscribed to Spotify Premium due to an error on behalf of my auto-renewal plan using PayPal. Unfortunately when I resubscribed...
Plan Premium Country USA Device iPhone 15 and PC Operating System iOS 10, Windows 10, Windows 11 My Question or Issue I recently resubscribed to Spotify Premium due to an error on be...
Spotify Star
3508 Views
10 replies
1 likes
Comparto Premium Dúo con otra persona, soy la titular. Necesito cambiar mi método de pago porque la tarjeta que usaba ya no está disponible, pero cuando voy al formulario para hacerlo, la compra que me aparece es de Premium Individual. No he realizad...
Comparto Premium Dúo con otra persona, soy la titular. Necesito cambiar mi método de pago porque la tarjeta que usaba ya no está disponible, pero cuando voy al formulario para hacerlo, la compra que ...
Spotify Star
583 Views
1 replies
0 likes
I currently have a spotify premium family account but at £19.99 I've decided it's way too expensive (sorry family), so I am trying to sign up for the student premium account. I have used the SheerID verification and have been verified as a student un...
I currently have a spotify premium family account but at £19.99 I've decided it's way too expensive (sorry family), so I am trying to sign up for the student premium account. I have used the SheerID ...
Spotify Star
736 Views
1 replies
0 likes
Ich komm nicht auf mein Konto da ich Passwort und Email nicht weiß
Ich komm nicht auf mein Konto da ich Passwort und Email nicht weiß
Spotify Star
514 Views
1 replies
0 likes
I bought spotify gift annual gift card and I want to switch my plan to Family right now but i can't
I bought spotify gift annual gift card and I want to switch my plan to Family right now but i can't
Spotify Star
513 Views
1 replies
0 likes
Nach Umzug von der Schweiz nach Deutschland kann ich meine Zahlungsart nicht anpassen. Das System meldet: "Diese Zahlungsart passt nicht zu deinem Land." Ich kann jedoch nirgendwo das Land von Schweiz auf Deutschland ändern.
Nach Umzug von der Schweiz nach Deutschland kann ich meine Zahlungsart nicht anpassen. Das System meldet: "Diese Zahlungsart passt nicht zu deinem Land." Ich kann jedoch nirgendwo das Land von Schwei...
Moderator
763 Views
2 replies
0 likes
I have the premium plan in the United States and the charge went up without telling me. Was this planned or sent out in any way?
I have the premium plan in the United States and the charge went up without telling me. Was this planned or sent out in any way?
Spotify Star
686 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
489 Views
1 replies
0 likes
