Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 167550 Views
- 110 replies
- 12 likes
- 167550 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18661 Views
- 27 replies
- 4 likes
- 18661 Views
- 27 replies
- 4 likes
Unable to set up Duo account as my address is not identified
The Duo set up will not accept that there are various residential properties using the same postcode. I do not know the folk living at the address that pops up and there is a risk that they (or others in post code area) already have Spotify accounts....
- The Duo set up will not accept that there are various residential properties using the same postcode. I do not know the folk living at the address that pops up and there is a risk that they (or othe...
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- Spotify Star
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
spotify payment keeps saying failed and next billing date shows yesterday
i cannot pay for spotify as payment fails appears and also, the “you will be billed next on 7th april, 2024” keeps showing up. 7th april was yesterday. i updated spotify and tried to pay from my laptop too but the issue isnt get solved
- i cannot pay for spotify as payment fails appears and also, the “you will be billed next on 7th april, 2024” keeps showing up. 7th april was yesterday. i updated spotify and tried to pay from my lapt...
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- Spotify Star
- 306 Views
- 3 replies
- 0 likes
- 306 Views
- 3 replies
- 0 likes
Iots access of apple id
I accidentally logged out of my Apple ID account and couldn’t log back in, I had to create a new Apple ID, but my card is debited for the subscription for the account where I can’t log in
- I accidentally logged out of my Apple ID account and couldn’t log back in, I had to create a new Apple ID, but my card is debited for the subscription for the account where I can’t log in
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- Spotify Star
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Superuser Contribution payment failed egypt
the debit cards can't withdraw foreign currency due to regulations in Egypt although the payment is in local currency but the payment keeps on failing and there is no other payment methods what can i do
- the debit cards can't withdraw foreign currency due to regulations in Egypt although the payment is in local currency but the payment keeps on failing and there is no other payment methods what can i...
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- Moderator
- 1798 Views
- 4 replies
- 1 likes
- 1798 Views
- 4 replies
- 1 likes
Zmiana planu premium w czasie trwania subskrybcji
Chciałbym zmienić plan z individual na duo podczas gdy pozostało jeszcze 20 dni do końca okresu rozliczeniowego, a chce sie dopytać czy trzeba płacić pełną cene, czy raczej tylko dopłacić, a jeżeli całość to czy są jakieś zwroty za wcześniej zakupion...
- Chciałbym zmienić plan z individual na duo podczas gdy pozostało jeszcze 20 dni do końca okresu rozliczeniowego, a chce sie dopytać czy trzeba płacić pełną cene, czy raczej tylko dopłacić, a jeżeli c...
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- Spotify Star
- 1327 Views
- 1 replies
- 0 likes
- 1327 Views
- 1 replies
- 0 likes
estaba con Miranda en el chat y se cerro el chat
tengo plan premiun y solicite plan duo.....no ha sido posible que la otra persona acceda
- tengo plan premiun y solicite plan duo.....no ha sido posible que la otra persona acceda
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- Spotify Star
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
Cancelar assinatura premium hoje
Quero cancelar e voltar ao free
- Quero cancelar e voltar ao free
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- Spotify Star
- 636 Views
- 2 replies
- 0 likes
- 636 Views
- 2 replies
- 0 likes
Why can't I change to student abo?
I am getting this message: "You are not eligible for Premium StudentPremium Student is only valid for students at an eligible college or university for a maximum of 4 years." But I don't think I have used it for four years.. PlanIndividual CountrySwi...
- I am getting this message: "You are not eligible for Premium Student Premium Student is only valid for students at an eligible college or university for a maximum of 4 years." ...
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Spotify Duo does not accept partner
When inviting my partner for Spotify Duo, everything goes well up to the point where they enter the same address as mine. Then suddenly there's an error message and we can't continue. It might have to do that they previously lived in another country,...
- When inviting my partner for Spotify Duo, everything goes well up to the point where they enter the same address as mine. Then suddenly there's an error message and we can't continue. It might have t...
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- Spotify Star
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Superuser Contribution Cómo puedo pedir un reembolso?
Se me cobró y se me había olvidado cancelar el próximo pago
- Se me cobró y se me había olvidado cancelar el próximo pago
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- Spotify Star
- 487 Views
- 1 replies
- 0 likes
- 487 Views
- 1 replies
- 0 likes
Move from Premium Duo to Family and change plan owner
We currently have Premium Duo, with my son as the main plan owner. We want to upgrade to a family plan and make me the owner. How do I do this?My son has cancelled his subscription but I cannot see how to start a family plan in my name and invite my ...
- We currently have Premium Duo, with my son as the main plan owner. We want to upgrade to a family plan and make me the owner. How do I do this? My son has cancelled his subscription but I cann...
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- Spotify Star
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
Como posso conseguir reembolso ?
Foram retirados dois valores do meu cartão no mês de março, um valor do meu plano universitário 11,90 e do plano individual em que eu não era assinante 21,90. Gostaria de auxílio
- Foram retirados dois valores do meu cartão no mês de março, um valor do meu plano universitário 11,90 e do plano individual em que eu não era assinante 21,90. Gostaria de auxílio
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- Spotify Star
- 281 Views
- 1 replies
- 0 likes
- 281 Views
- 1 replies
- 0 likes
Fiz o pagamento e o plano premium não entrou na minha conta
Pagamento
- Pagamento
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- Spotify Star
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Missed payment date but when I put money it was deducted but still no subcription
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Superuser Contribution Why won't my plan change over to the student plan?
My plan randomly changed to Premium Individual when I had the student plan. I changed my plan to the student account but it keeps saying I have the Individual plan. I have deleted my subscription in the hope of getting the student plan but even when ...
- My plan randomly changed to Premium Individual when I had the student plan. I changed my plan to the student account but it keeps saying I have the Individual plan. I have deleted my subscription in ...
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- Spotify Star
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
Why premium on phone doesn't play on my iPad on the same account
iPad play free, not the premium which the payment is currant
- iPad play free, not the premium which the payment is currant
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- Spotify Star
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Change my account to Duo, but my wife can't join....Spotify says email attached to another account
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Can't access my playlist
I am a Premium member. I logged into my account with another device. Now when I log into my account, it recognizes me as a Free account member and I can't access my Playlist.
- I am a Premium member. I logged into my account with another device. Now when I log into my account, it recognizes me as a Free account member and I can't access my Playlist.
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- Spotify Star
- 568 Views
- 1 replies
- 0 likes
- 568 Views
- 1 replies
- 0 likes
Too many change password notifications
Frequent change password notifications. Sometimes as often as 3x per month. Does this mean I have been hacked?
- Frequent change password notifications. Sometimes as often as 3x per month. Does this mean I have been hacked?
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- Spotify Star
- 502 Views
- 1 replies
- 0 likes
- 502 Views
- 1 replies
- 0 likes
¿como pueden tomar a cuanta el pago doble de un mismo mes?
En la plataforma solo se ve un cargo pero en mis estados de cuenta tengo dos cargos por el mismo mes de servicios
- En la plataforma solo se ve un cargo pero en mis estados de cuenta tengo dos cargos por el mismo mes de servicios
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- Spotify Star
- 403 Views
- 1 replies
- 0 likes
- 403 Views
- 1 replies
- 0 likes