Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Duo not allowing my partner to join because she has an American phone even

Duo not allowing my partner to join because she has an American phone even

Error message says "you're trying to access from a different country "
Reply
1 Reply

Hey @Fozcasey,

 

Thanks for reaching out.


It doesn't matter where the device is from 🙂 Instead, all that matters is the country setting of the Spotify accounts, which most likely don't match.

 

Each user can check their country setting at https://www.spotify.com/account/profile/.

 

Let me know how it goes 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts