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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

147041 Views

69 replies

10 likes

Premium for Family
  • 147041 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

92621 Views

89 replies

4 likes

  • 92621 Views
  • 89 replies
  • 4 likes

Solved!!Superuser Contribution Can I change Duo plan to Family not losing already paid money?

I paid for Duo plan hoping I can share it with my kid. Unfortunatelly, I cannot. So, I would like to switch to Family plan but I need to pay whole amount. Is tere a possibility to switch to Family plan and pay only the difference between the prices?I...

Casual Listener

I paid for Duo plan hoping I can share it with my kid. Unfortunatelly, I cannot. So, I would like to switch to Family plan but I need to pay whole amount. Is tere a possibility to switch to Family pl...

MihailY

Moderator

2568 Views

8 replies

0 likes

  • 2568 Views
  • 8 replies
  • 0 likes

Solved!! Globe payment issues

PlanDuo My Question or IssueI cant choose globe phone card to be my duo plan payment like before,and can’t find this payment on Spotify premium page,what should I renewal my premium?this is my only way to purchase

Newbie

  Plan Duo   My Question or Issue I cant choose globe phone card to be my duo plan payment like before,and can’t find this payment on Spotify premium page,what should I renewal my prem...

Maxim

Spotify Star

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Ad still pop up even though i already pay premium mini

PlanPremium miniCountryIndonesiaDeviceOperating System(Androis, windows.) My Question or IssueI already paid for premium mini but ads still pop up, it didnt occur on my smartphone (not yet at least) but on windows spotify app ads still pop up, if som...

Casual Listener

Plan Premium mini Country Indonesia Device Operating System (Androis, windows.)   My Question or Issue I already paid for premium mini but ads still pop up, it didnt occur on my smartph...

OscarDC

Moderator

1174 Views

5 replies

0 likes

  • 1174 Views
  • 5 replies
  • 0 likes

Solved!! Spotify for development teams

Hi all, I'm the CTO of a company and I'd like to do as perk to all my developers a Spotify premium plan paid by the company. What is the best plan to address this goal? Do you know if Spotify has a dedicated plan for this scope? Best,Mirko

Casual Listener

Hi all,   I'm the CTO of a company and I'd like to do as perk to all my developers a Spotify premium plan paid by the company.   What is the best plan to address this goal? Do you know ...

Maxim

Spotify Star

1533 Views

3 replies

0 likes

  • 1533 Views
  • 3 replies
  • 0 likes

Change from duo to student after a month

CountrySpainDevice(iPhone SE 2022) My Question or IssueI plan to upgrade to Spotify Duo but only for a month, after that i plan to join the Students plan. Will that be possible?The Duo page sais this "Note: Plan members can only change plans once eve...

Newbie

Country Spain Device (iPhone SE 2022)     My Question or Issue I plan to upgrade to Spotify Duo but only for a month, after that i plan to join the Students plan. Will that be possib...

Maxim

Spotify Star

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Can’t pay for subscription

PlanPremium DuoCountryTürkiyeDeviceiPhone 13 Pro MaxOperating SystemiOS 17My Question or IssueHi! I can’t pay for subscription Duo. There is an information: The payment is failed. Please try again, use a different payment card or a different payment ...

Newbie

Plan Premium Duo Country Türkiye Device iPhone 13 Pro Max Operating System iOS 17 My Question or Issue Hi! I can’t pay for subscription Duo. There is an information:  The payment is fa...

Maxim

Spotify Star

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Hulu.

I had this account for years now and I was a student when I first got it. I am no longer a student, and but my plan still says I have access to Hulu. I read through the subscription plans. It made it sound like if I already had Spotify with Hulu acce...

Visitor

I had this account for years now and I was a student when I first got it. I am no longer a student, and but my plan still says I have access to Hulu. I read through the subscription plans. It made it...

Maxim

Spotify Star

1442 Views

1 replies

0 likes

  • 1442 Views
  • 1 replies
  • 0 likes

Amazon 12 month single subscription upgrade to duo

Plan Amazon 12 month PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have a 12 month Amazon premium subscription. How do I upgrade to duo and what does it cost?

Visitor

Plan   Amazon 12 month Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I have a 1...

Maxim

Spotify Star

959 Views

1 replies

0 likes

  • 959 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Changing from Globe Telecom to GCash

PlanPremium Individual CountryPhilippines DeviceSamsung Galaxy A52 5G Operating SystemAndroid 14 My Question or IssueRecently, I've been receiving a notification from my carrier, Globe Telecoms, telling me that it will be removed as a payment method ...

Visitor

Plan Premium Individual   Country Philippines   Device Samsung Galaxy A52 5G   Operating System Android 14   My Question or Issue Recently, I've been receiving a noti...

GalaxyUser21

Casual Listener

7563 Views

13 replies

1 likes

  • 7563 Views
  • 13 replies
  • 1 likes

Can I use Duo overseas for extended periods?

I live with my husband at the same address but I will travel and work overseas for extended periods.

Visitor

I live with my husband at the same address but I will travel and work overseas for extended periods.

Maxim

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Want to upgrade my plan, but I don't have access to Google Play

Need help. my account is administrated by google play. I did it long time ago with my old android mobil that do not exist anymore At the moment I have an iPhone. I want to update the subscription from individual to duo but online in google play there...

Newbie

Need help. my account is administrated by google play. I did it long time ago with my old android mobil that do not exist anymore   At the moment I have an iPhone. I want to update the subscript...

AlejaR

Moderator

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Abunəlik aftomatik olaraq yenilənib kartimnan 10 azn cixilib geri qaytrlsın

Salam Mən bir neçə ay əvvəl spotifyə abunə olmusdum indi isə aftomatik olaraq abunəlik yenilənib və kartimnan 10 azn cixlib zəhmət olmasa vəsayitmi geri qaytarın

Visitor

Salam Mən bir neçə ay əvvəl spotifyə abunə olmusdum indi isə aftomatik olaraq abunəlik yenilənib və kartimnan 10 azn cixlib zəhmət olmasa vəsayitmi geri qaytarın

AlejaR

Moderator

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Notification that I need premium when I already have it

I've bought a new phone, on which Spotify plays no problem. I wish to keep playing Spotify om my old phone too. But when I now login on my old phone, it says ' Spotify Premium needed'. I have Premium though.....! So what should I do?

Visitor

I've bought a new phone, on which Spotify plays no problem. I wish to keep playing Spotify om my old phone too. But when I now login on my old phone, it says ' Spotify Premium needed'. I have Premium...

Not applicable

495 Views

2 replies

0 likes

  • 495 Views
  • 2 replies
  • 0 likes

Superuser Contribution why can't I get the student discount on my new Spotify account

I tried to get tge discount on my old account but it was with a different email. I deleted that account successfully but I still can't get the discount on this new account. why?

Visitor

I tried to get tge discount on my old account but it was with a different email. I deleted that account successfully but I still can't get the discount on this new account. why?

Joan

Moderator

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Play history in Premium Family

My Question or IssueIf I accept an invitation to a premium family plan will my play history (pre-invitation) be visible to the initiator of the family plan?

Visitor

  My Question or Issue If I accept an invitation to a premium family plan will my play history (pre-invitation) be visible to the initiator of the family plan? 

ThisCommunitySucks

Community Legend

11064 Views

2 replies

0 likes

  • 11064 Views
  • 2 replies
  • 0 likes

Can i get a refund? someone used my gcash account & auto debited a duo plan

I have a Duo plan but the next bill would be on 14th of the month, but today (Aug. 7) Spotify AB auto debited 199 (Duo Plan) on my gcash account. I checked my spotify account order history and no transaction have been today.

Visitor

I have a Duo plan but the next bill would be on 14th of the month, but today (Aug. 7) Spotify AB auto debited 199 (Duo Plan) on my gcash account. I checked my spotify account order history and no tra...

Maxim

Spotify Star

1824 Views

1 replies

0 likes

  • 1824 Views
  • 1 replies
  • 0 likes

Nicht berechtigt für Duo Abonnement

Ich habe aktuell das individuelle Abonnement, da mein Mann aber nun auch gerne Spotify nutzen möchte würde ich gerne in das Duo Abonnement wechseln jedoch wird immer angezeigt das ich dazu nicht berechtigt bin

Newbie

Ich habe aktuell das individuelle Abonnement, da mein Mann aber nun auch gerne Spotify nutzen möchte würde ich gerne in das Duo Abonnement wechseln jedoch wird immer angezeigt das ich dazu nicht bere...

Maxim

Spotify Star

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Trying to invite my family member to duo - getting error message

I’ve invited my husband to my Duo account. We both confirmed we have the same address listed on our accounts but when clicking the link to join my Duo account he gets the following error message:We couldn’t confirm that you live with the plan manager...

Visitor

I’ve invited my husband to my Duo account. We both confirmed we have the same address listed on our accounts but when clicking the link to join my Duo account he gets the following error message: ...

Maxim

Spotify Star

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

My billing info saved to nephew's account they no longer use or can sign into.

PlanPremiumCountryUnited States DeviceSamsung Galaxy A14 5GOperating SystemAndroid version 14 My Question or IssueI am being charged every month for my nephew's account but he hasn't used it in years and doesn't remember how to login into it. So, I n...

Visitor

  Plan Premium Country United States  Device Samsung Galaxy A14 5G Operating System Android version 14   My Question or Issue I am being charged every month for my nephew's ...

Maxim

Spotify Star

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes