Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 78918 Views
- 49 replies
- 3 likes
- 78918 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10006 Views
- 23 replies
- 2 likes
- 10006 Views
- 23 replies
- 2 likes
Superuser Contribution My gift card code is not working
Hello, I was gifted a spotify premium giftcard valid for 12 months of premium. The gift card pin number is not working. I've already tried changing the 0 to a O and lower vs. upper case letters and nothing is working. I have read the help boards abou...
- Hello, I was gifted a spotify premium giftcard valid for 12 months of premium. The gift card pin number is not working. I've already tried changing the 0 to a O and lower vs. upper case letters and n...
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- Moderator
- 1139 Views
- 9 replies
- 1 likes
- 1139 Views
- 9 replies
- 1 likes
Solved!! Duo-Abo: Mit mir in einer Wohnung lebende Lebensgefährtin kann nicht teilnehmen
Hallo, ich möchte mit meiner Lebensgefährtin das Duo-Abo machen, aber es kommt beim Annehmen ihrer Einladung immer die Fehlermeldung "falsche Adresse". Die einzige Erklärung, die ich habe: Wir wohnen in Österreich und ich habe allerdings eine deutsch...
- Hallo, ich möchte mit meiner Lebensgefährtin das Duo-Abo machen, aber es kommt beim Annehmen ihrer Einladung immer die Fehlermeldung "falsche Adresse". Die einzige Erklärung, die ich habe: Wir wohnen...
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- Spotify Star
- 447 Views
- 3 replies
- 0 likes
- 447 Views
- 3 replies
- 0 likes
I'm being charged 3 times each month for (at least) the past 6 months
I have been charged in my credit card 3 times each month for 3 different accounts, this has happened at least for the last 6 months. I can't do anything about it!!!
- I have been charged in my credit card 3 times each month for 3 different accounts, this has happened at least for the last 6 months. I can't do anything about it!!!
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- Spotify Star
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
Transition Subscription
PlanFree/PremiumCountryPortugal DeviceIphone SE 2020Operating SystemIOS 16.5.1 (c) My Question or IssueI would like to know if I subscribe this month to the premium only for 1 month then I can change it to 1 year?
- Plan Free/Premium Country Portugal Device Iphone SE 2020 Operating System IOS 16.5.1 (c) My Question or Issue I would like to know if I subscribe this month to the premium on...
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- Spotify Star
- 114 Views
- 1 replies
- 0 likes
- 114 Views
- 1 replies
- 0 likes
Superuser Contribution No verification code
please help. I did not recieve the verification code for my premium spotify. How and where will i follow up? Do i need to link again my spotify account to my globe plan? That sucks.
- please help. I did not recieve the verification code for my premium spotify. How and where will i follow up? Do i need to link again my spotify account to my globe plan? That sucks.
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- Not applicable
- 1806 Views
- 2 replies
- 0 likes
- 1806 Views
- 2 replies
- 0 likes
Superuser Contribution My duo account is not working as advertised and i will file a class-action lawsuit
My duo account is not working as advertised and i will file a class-action lawsuit
- My duo account is not working as advertised and i will file a class-action lawsuit
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- Moderator
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify suddenly unlinked my GCash account without my permission.
Can someone help?
- Can someone help?
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- Newbie
- 2950 Views
- 2 replies
- 1 likes
- 2950 Views
- 2 replies
- 1 likes
Superuser Contribution gift cards and student account
i've a student account and i wanna know if i can buy a gift card and put that budget on my account so i can pay 2 months using just 1 normally
- i've a student account and i wanna know if i can buy a gift card and put that budget on my account so i can pay 2 months using just 1 normally
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- Moderator
- 113 Views
- 1 replies
- 0 likes
- 113 Views
- 1 replies
- 0 likes
Superuser Contribution Premium
I paid for premium but it’s not working on my app
- I paid for premium but it’s not working on my app
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- Moderator
- 227 Views
- 3 replies
- 0 likes
- 227 Views
- 3 replies
- 0 likes
Superuser Contribution I signed up for premium & it used a default email. No idea how to log in
I'm not sure what happened when I went to purchase the student premium. I believe I did this June 14th and I have not been able to use it on my actual account. It signed me up under a default email and I have no idea how to sign in or switch it over ...
- I'm not sure what happened when I went to purchase the student premium. I believe I did this June 14th and I have not been able to use it on my actual account. It signed me up under a default email a...
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- Moderator
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Superuser Contribution premium subscription
i tried to use a 12 month gift card but i had to end my premium monthly subscription first and it wouldn’t let me use the gift card because i used it then ended the premium and tried to put it back in??? please help
- i tried to use a 12 month gift card but i had to end my premium monthly subscription first and it wouldn’t let me use the gift card because i used it then ended the premium and tried to put it back i...
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- Moderator
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Duo does not recognise our address so can’t accept invite
My wife used here solo account for years and upgraded to Duo so I could join. But her Duo account doesn’t recognise our house name (even though Google does). She used one of the suggested addresses, which Spotify accepted, and I’ve used the identical...
- My wife used here solo account for years and upgraded to Duo so I could join. But her Duo account doesn’t recognise our house name (even though Google does). She used one of the suggested addresses, ...
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- Spotify Star
- 426 Views
- 8 replies
- 0 likes
- 426 Views
- 8 replies
- 0 likes
Duo to premium individual
PlanDuoCountryUnited KingdomMy Question or Issue As the plan manager, having removed someone from my Duo plan, can I revert to a Premium Individual plan?
- Plan Duo Country United Kingdom My Question or Issue As the plan manager, having removed someone from my Duo plan, can I revert to a Premium Individual plan?
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- Spotify Star
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Solved!! Keep downloaded songs after getting back to Spotify Free ?
Hi, I wonder if it's possible to download a playlist during free trial or premium and then keep the downloaded music accessible after the trial has ended or I got back to Spotify free. Thank you in advance.
- Hi, I wonder if it's possible to download a playlist during free trial or premium and then keep the downloaded music accessible after the trial has ended or I got back to Spotify free. Thank y...
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- Casual Listener
- 436 Views
- 2 replies
- 0 likes
- 436 Views
- 2 replies
- 0 likes
Can't switch from Premium Individual to Premium Duo [macOS, iOS]
PlanFree/Premium: Premium IndividualCountry: Germany Device: iPhone 14 Pro, Macbook Pro late 2021 Hi,subscribed to Premium Individual several months ago when I still had an Android phone. Now I have an iPhone 14 Pro and Macbook. I'm trying to switch ...
- Plan Free/Premium: Premium Individual Country: Germany Device: iPhone 14 Pro, Macbook Pro late 2021 Hi, subscribed to Premium Individual several months ago when I still had an An...
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- Casual Listener
- 192 Views
- 2 replies
- 0 likes
- 192 Views
- 2 replies
- 0 likes
Premium duo
PlanPremium duoCountryCanadaDeviceiPhone 12 ProOperating SystemIOS 16.5.1 My Question or IssueSo I bought Spotify premium duo so my girlfriend could have it as well, but even though it registered on my account that she is under the subscription plan,...
- Plan Premium duo Country Canada Device iPhone 12 Pro Operating System IOS 16.5.1 My Question or Issue So I bought Spotify premium duo so my girlfriend could have it as well, but even...
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- Spotify Star
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Change Payment Method is not Recognized by Spotify
I have a Family Premium Plan. Last month, I changed the credit card to be used for my monthly subscription payment. Today, my July payment was still charged to my old credit card even though my new card is saved in payment method. I spent over 30 fru...
- I have a Family Premium Plan. Last month, I changed the credit card to be used for my monthly subscription payment. Today, my July payment was still charged to my old credit card even though my...
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- 119 Views
- 0 replies
- 0 likes
- 119 Views
- 0 replies
- 0 likes
Superuser Contribution Hola, porque se cancelo mi cuenta premium?
Hola, porque se cancelo mi cuenta premium?
- Hola, porque se cancelo mi cuenta premium?
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- Moderator
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Unable to download songs on my mobile app
So, I use a laptop, a tablet and my mobile phone and i want to download songs on my mobile and it says device limit reached. I mean whaaat? I have premium plan and i can't download songs on the gadgets that i personally use that also only 3? COuld so...
- So, I use a laptop, a tablet and my mobile phone and i want to download songs on my mobile and it says device limit reached. I mean whaaat? I have premium plan and i can't download songs on the gadge...
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- Spotify Star
- 240 Views
- 3 replies
- 0 likes
- 240 Views
- 3 replies
- 0 likes
Hulu not recognizing my premium plan
I've bee. A spotify premium with hulu memebrr for years and suddenly hulu isn't recognizing my membership. No payment methods changed, no plan was changed, it just isn't connecting. PlanPremiumCountryUSDeviceSamsung Galaxy, Xbox, PCOperating System(i...
- I've bee. A spotify premium with hulu memebrr for years and suddenly hulu isn't recognizing my membership. No payment methods changed, no plan was changed, it just isn't connecting. ...
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- Spotify Star
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes