Announcements

Help Wizard

Step 1

NEXT STEP

My premium subscribtion stopped but I payed for two more moths!

My premium subscribtion stopped but I payed for two more moths!

One month ago I bought a three-moth subscribtion with a gift card. Today I got a spotify pop-up which said my last payment failed and I don't have premium anymore. How do I fix it?

Reply
1 Reply

Hey @BurningFlake, welcome to the Community!

 

In this case, we suggest you reach out to our team via Twitter or Facebook. They'll be able to take a look at your account to see what's going on.

 

Hope that helps 🙂

Suggested posts