Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Me cobraron el día que tenía que ser mi mensualidad y aun así me sigue mandando que no procede el pago que hago?
Dear spotify, this night I received an e-mail from Sony telling that my subscription was canceled because of delayed payment. The point is, my account uses automatic payment, and it’s been like that for more than 2 years now. Also I said Sony because...
I am a fido user who have never used spotify, however, I was charged 9 dollors every month since september 2017. I called fido and want to cancel the spotify and get my refund but they told me to connect with spotify to solve the problem. So I create...
Salve io sto pagando regolarmente da diverso tempo un'account spotify family.Il problema è che funzionano solo 2 account in modalità premium mentre gli altri nonostante ci siano 5 slot disppnibili funzionano come se fosse la prova iniziale.Quindi non...
I have family premium with my wife and I as users. If I am out of town or at the gym I cannot listen to spotify if my wife is playing something on alexa or another of our home speakers. Is there is way to fix this?
Hey guys, I just wanted to upgrade my spotify free to my family account. Unfortunately, I am travelling in Costa Rica and my account is set on it. Therefore, I can not change the country as it just appears when you are in the country. Means I can not...
hello, I've activated my vodafone package that includes Spotify Premium. I have the text message confirming i have selected this and when I log into vodafone it says I already have this set up. However, spotify on my phone and on my laptop isn't reco...
Hi, My old credit card does not work any more, as I've changed my country of residence. I'm trying to change my payments data from a mexican credit card to a spanisch one, but when I try to do this, i reveive a message saying that my payment credit c...
I am currently a high school student, but I am enrolled in a university. I have my student id, university email, etc. I was wondering why I cannot participate in the student discount. Thanks.
I have been paying 5.99 for the past months but suddenly they charged me 11.99. Why? I re applied for student discount. But can I get a refund?
Hello, I have been having this issue for several days now and it is getting really frustrating. My subsription stopped while being on a vacation and I want to get back to premium now. 1. When I try to enter my credit card information and I'm selectin...
Spotify keeps charging me 14.99 for an account I don’t hold with them..
Hi can anyone tell me how van I subscribe to premium?I have an iPhone 6 and I have space (mb) and my IOS is 11 something.If anyone can help my i’ll be very gratefulthanks in advance
I need a refund and to use my account, how can I do it? I have sent complaints but I don’t see my problem solved.
Apparently when I upgraded from premium to premium family it didn’t update all the accounts info. I got billed 14.99 on one cc at the end of april and just today i got billed 9.99 on another cc. I do not know which account is linked to the first cc. ...
Hi, I purchased Spotify premium student but realise I’m not eligible for it in Ireland. How can I get a refund?
So last month ago on friday the 13th I bought spotify premium with paysafecard. Im a million percent sure Id get the first month free and then pay for the second month. But now after 1 month I lost my premium. I feel robbed, like if im right I alread...
Olá, gostaria de saber se é possivel assinar apenas entre duas pessoas o aplicativo, sem precisar ser o familia.
Hi,I am trying to change my country on my Premium Account, but when I fill in the info about my credit card issued in my new country of residence, it does not give me the option to update the country, but to update another payment method only.How can...
Hi, i am currently using my first free month of spotify premium. I made a few playlist (i don't use spotify offline) but i want to change the way i pay for the subscription later. so my question is will i get my playlists back after i cancel my free ...