Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 114554 Views
- 72 replies
- 9 likes
- 114554 Views
- 72 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13837 Views
- 27 replies
- 2 likes
- 13837 Views
- 27 replies
- 2 likes
Cannot access premium anymore
I have been using premium for years in Switzerland and while being in Indonesia for holidays (2 weeks) my account suddenly went to free. I cannot connect to premium anymore.The app (on IPhone 6) indicates that I “cannot connect to premium from this a...
- I have been using premium for years in Switzerland and while being in Indonesia for holidays (2 weeks) my account suddenly went to free. I cannot connect to premium anymore. The app (on IPh...
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- Spotify Star
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Subscription problems
i used the one month premium trial, a day before my premium trial was up I saw an offer on Spotify for £0.99 for 3 month and I got that, but the next day it said I was going to be charged £9.99 as it said I was still on the free trial and continuing ...
- i used the one month premium trial, a day before my premium trial was up I saw an offer on Spotify for £0.99 for 3 month and I got that, but the next day it said I was going to be charged £9.99 as it...
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- Spotify Star
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Problems with paying method student discount The Netherlands
PlanFree/PremiumCountry NetherlandsDeviceHuawei mate 10 proOperating SystemAndroid I have recently purchased a mastercard just for the sake of signing up for the student discount on Spotify. Sadly, i keep getting an error when trying to sign up for t...
- Plan Free/Premium Country Netherlands Device Huawei mate 10 pro Operating System Android I have recently purchased a mastercard just for the sake of signing up for the s...
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- Spotify Star
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Abzocke
Was ist das den bitteschön für eine abzocke? Da stande 3 Monate für 0,99 Euro, habe mich dan eingelogt und geguckt ob es immer noch so ist und so war es. Erst als ich bezahlt habe, habe ich gesehen das mir 9,99 für 3 Moante abgezogen wurden. Wenn ich...
- Was ist das den bitteschön für eine abzocke? Da stande 3 Monate für 0,99 Euro, habe mich dan eingelogt und geguckt ob es immer noch so ist und so war es. Erst als ich bezahlt habe, habe ich gesehen d...
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- Spotify Star
- 373 Views
- 1 replies
- 0 likes
- 373 Views
- 1 replies
- 0 likes
Superuser Contribution spotify with hulu question
PlanFree/PremiumCountry USADevice(iPhone SEOperating System(iOS 11 My Question or Issue if one has bought the spotify premium for 3 months for $.99 and wanted to add hulu... would one pay 12.99 and lose their 3 months?
- Plan Free/Premium Country USA Device (iPhone SE Operating System (iOS 11 My Question or Issue if one has bought the spotify premium for 3 months for $.99 and want...
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- Newbie
- 428 Views
- 2 replies
- 0 likes
- 428 Views
- 2 replies
- 0 likes
Superuser Contribution Declined Sim PLEASE HELP 😭
My Question or Issue I'm a mobile user from the Philippines and both of my sims got declined, I was charged with the first when I had load, so I had to change to the second one but I had load few minutes AFTER I was charged for the second time (I thi...
- My Question or Issue I'm a mobile user from the Philippines and both of my sims got declined, I was charged with the first when I had load, so I had to change to the second one but I had loa...
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- Roadie
- 248 Views
- 1 replies
- 0 likes
- 248 Views
- 1 replies
- 0 likes
Superuser Contribution says hulu and spotify accounts are connected but they aren't
I have had the spotify premium for students hulu bundle since around november. My hulu account was connected and I used it for awhile. Then, I got signed out of hulu on my computer and when I signed back in it said I did not have a subscription and w...
- I have had the spotify premium for students hulu bundle since around november. My hulu account was connected and I used it for awhile. Then, I got signed out of hulu on my computer and when I signed ...
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- Roadie
- 380 Views
- 1 replies
- 0 likes
- 380 Views
- 1 replies
- 0 likes
Solved!! Everybody gets premium for 0.99$ except me.
PlanFreeCountry BulgariaDevice(Samsung Galaxy Operating System(Android Oreo, Windows 10) My Question or IssueHello, Last year in December I bought 3 months of premium for just 0.99$ and I loved it! Few months ago it expired and I couldn't wait for th...
- Plan Free Country Bulgaria Device (Samsung Galaxy 😎 Operating System (Android Oreo, Windows 10) My Question or Issue Hello, Last year in December I bought 3 mont...
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- Casual Listener
- 457 Views
- 2 replies
- 0 likes
- 457 Views
- 2 replies
- 0 likes
Superuser Contribution Paid via Gcash American Express Virtual Card
Hi! I paid 129 pesos via Gcash American Express Vurtual Card.. Gcash already charge me with a confirmation text but when i checked my subscription, im still a free user but i already paid 129pesos.PlanFree/PremiumCountry PhilippinesDevice Oppo F3
- Hi! I paid 129 pesos via Gcash American Express Vurtual Card.. Gcash already charge me with a confirmation text but when i checked my subscription, im still a free user but i already paid 129pesos. ...
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- Moderator
- 3855 Views
- 1 replies
- 0 likes
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American expressGcashglobevirtual pay
- 3855 Views
- 1 replies
- 0 likes
Superuser Contribution Premium payment not working w/ giftcard
Okay so I got a giftcard for 10€ and I redeemed it but that was like over 6 hours ago. It shows up on the online account, that I now have Premium but when I'm opening the app on my computer or phone then it says that I need to purchase Premium to use...
- Okay so I got a giftcard for 10€ and I redeemed it but that was like over 6 hours ago. It shows up on the online account, that I now have Premium but when I'm opening the app on my co...
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- Spotify
- 541 Views
- 5 replies
- 0 likes
- 541 Views
- 5 replies
- 0 likes
Superuser Contribution will not verify me as a student
PlanPremium with student discountCountry USADevice(iphone 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am trying to use the student discount but spotify is not verifying me as a student. I am using my student email...
- Plan Premium with student discount Country USA Device (iphone 7) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am trying to use the...
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- Moderator
- 262 Views
- 1 replies
- 0 likes
- 262 Views
- 1 replies
- 0 likes
Solved!! Moving to U.S. for a few months; what will happen to my subscription?
PlanFreeCountry RomaniaDeviceSamsung Galaxy A5 2016Operating SystemAndroid 7.1.1. My Question or IssueHello! I'm planning on getting the Premium feature from you guys, but there is one small problem. I'll be moving to the U.S. on the 17th of June, fo...
- Plan Free Country Romania Device Samsung Galaxy A5 2016 Operating System Android 7.1.1. My Question or Issue Hello! I'm planning on getting the Premium feature from you guys, b...
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- Casual Listener
- 326 Views
- 2 replies
- 0 likes
- 326 Views
- 2 replies
- 0 likes
Superuser Contribution Suscription discount if conect with PS4 plus suscrition
Hi, Month ago I received an email if I cone t Spotify with my PS4 it will be a discount in my bill. I already connected but appear the same payment. When it will be effective? Did I miss any step?Thanks PlanPremiumCountry DeviceAnyOperating System An...
- Hi, Month ago I received an email if I cone t Spotify with my PS4 it will be a discount in my bill. I already connected but appear the same payment. When it will be effective? Did I...
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- Moderator
- 324 Views
- 1 replies
- 0 likes
- 324 Views
- 1 replies
- 0 likes
Superuser Contribution Problem with Paypal
Sorry to post here but I want to resolve a problem with SPOTIFY but cannot find anyway to post a simple question. Any advice here would be greatly apreciated. Background is that payment was via PAYPAL not another provider. My PAYPAL account is in a d...
- Sorry to post here but I want to resolve a problem with SPOTIFY but cannot find anyway to post a simple question. Any advice here would be greatly apreciated. Background is that payment was via PAY...
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- Spotify
- 328 Views
- 3 replies
- 0 likes
- 328 Views
- 3 replies
- 0 likes
Superuser Contribution Cant buy premium
PlanFree/PremiumCountry TurkeyDeviceXiaomi Mi6Operating System, Android Oreo My Question or Issue I can not get a premium membership. I tried 3 different credit cards. the result did not change. Is there a problem with my account?
- Plan Free/Premium Country Turkey Device Xiaomi Mi6 Operating System , Android Oreo My Question or Issue I can not get a premium membership. I tried 3 different cre...
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- Moderator
- 238 Views
- 1 replies
- 0 likes
- 238 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify transferred the money from me, but it did not make a premium.
PlanFreeCountry TurkeyDeviceXiaomi mi5Operating SystemAndroid My Question or Issue Spotify. The bank transferred money twice from my account. Spotify has transferred 1 turkish lira money twice from my account. But spotify did not make me a premium.I ...
- Plan Free Country Turkey Device Xiaomi mi5 Operating System Android My Question or Issue Spotify. The bank transferred money twice from my account. Spotify has transferre...
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- Moderator
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Superuser Contribution Payment failed. Try again, or use a different payment method.
PlanFree/Premium I'm trying to get the 0,99 premium and I've been doing everything as it said (debit card) it keeps showing me this.''Payment failed. Try again, or use a different payment method. ''
- Plan Free/Premium I'm trying to get the 0,99 premium and I've been doing everything as it said (debit card) it keeps showing me this.''Payment failed. Try again, or us...
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- Spotify
- 510 Views
- 3 replies
- 1 likes
- 510 Views
- 3 replies
- 1 likes
No premium
PlanFree/PremiumCountry DeviceIphone xOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Seems like spotify did an automatic update and now I am not premium anymore.does everyone have this problem?didn’t change my bank card ...
- Plan Free/Premium Country Device Iphone x Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Seems like spotify did an automatic update a...
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- Casual Listener
- 223 Views
- 2 replies
- 0 likes
- 223 Views
- 2 replies
- 0 likes
Superuser Contribution Subscription on PS4
When i buy one subscription on my PS4. I only buy one moth? Or when buy I receive one month or more?PlanFree to PremiumCountry MéxicoDevicePS4Operating SystemConsole
- When i buy one subscription on my PS4. I only buy one moth? Or when buy I receive one month or more? Plan Free to Premium Country México Device PS4 Operating System Console
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- Moderator
- 226 Views
- 1 replies
- 0 likes
- 226 Views
- 1 replies
- 0 likes
Superuser Contribution Bought Family but ends tomorrow
PlanSpotify FamilyCountry GermanyDeviceMac Book ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Some minutes ago I bought Spotify Family for my family and me. I also had one day of Spotify Premium left but now there is...
- Plan Spotify Family Country Germany Device Mac Book Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Some minutes ago I bought Spoti...
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- Moderator
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes