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Paying double?

Paying double?

It seems like I'm paying for two accounts. How can I find out if this is actually the case?
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3 Replies

Hey @Yogastugan, welcome to the Spotify Community!

 

Just follow this guide to finding any other accounts you might have subscribed to Premium.

 

Let me know if this helps!

 

BittencourtSpotify Star
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Hello

I have the premium Account with student Sale. This month I had to verify that i am still a student and now i payed at the date when i verified that (05. October) and again at the 'old' date (11. October) 

But its just one Account? I dont get it, please help!

 

(Sorry for my English)

Hey @Lena1996, thanks for writing!

 

Please double check if one of the charges hasn't been refunded.

 

Also, make sure you only have one Spotify account through the link bellow:

 

https://support.spotify.com/account_payment_help/troubleshooting/do-i-have-an-additional-account/

 

Let me know if this helps.

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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