Announcements

Help Wizard

Step 1

NEXT STEP

Paying double?

Paying double?

It seems like I'm paying for two accounts. How can I find out if this is actually the case?
Reply
3 Replies

Hey @Yogastugan, welcome to the Spotify Community!

 

Just follow this guide to finding any other accounts you might have subscribed to Premium.

 

Let me know if this helps!

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hello

I have the premium Account with student Sale. This month I had to verify that i am still a student and now i payed at the date when i verified that (05. October) and again at the 'old' date (11. October) 

But its just one Account? I dont get it, please help!

 

(Sorry for my English)

Hey @Lena1996, thanks for writing!

 

Please double check if one of the charges hasn't been refunded.

 

Also, make sure you only have one Spotify account through the link bellow:

 

https://support.spotify.com/account_payment_help/troubleshooting/do-i-have-an-additional-account/

 

Let me know if this helps.

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random