Payment Failed


Payment Failed


Hello there! I am having difficulty with my payment going through. I have taken the advice from previous helpers on here but I’ve noticed that none of them seem to help with my payment going through. I’ve tried clearing the cookies from safari on my Mac and trying to go on cellular data instead of Wi-Fi on my iPhone but have found that neither of these work. I have also tried numerous amounts of credit cards but I have found that none of them have to do with the bank problems. It’s more just the payment not being able to go through on the website or iPhone. What can I do?

1 Reply

Community Legend

Hello @maddlyg13,

If you believe you have tried everything else, you can contact Spotify with this contact form, and chat with a representative, they will help you set up an account from the insides.