Payment fail

[emrelio]

When i try to pay for premium acount this message appear:

"Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment methode."

I tried so many things and none of them seems to work. Different browser, different card,new account .....

[Luke]

Hey @emrelio,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!