Payment issue

[emresener]

Plan

Family Plan

Country

Device

(Xperia Z5 Compact, Lenovo e470)

Operating System

(Android Oreo, Windows 10)

My Question or Issue

 ı Have a family plan. I can not pay my credit card. My card is open for payment via internet and mail. Spotify does not accept paying in any way.

[Luke]

Hey @emresener,

Please make sure your card meets all the requirements to purchase Spotify Premium.

Also you should take a look at this support site, follow the troubleshooting there, and try a different payment method as a last resource.

Have a nice day!

LK608

[bdad_q6-zpto5]

Same with me , tried 3 different cards,no any success.Tried in explorer and Chrome in incognito mode, no success , same message. I think the problem is in Spotify , or they just don't want to get premium users:))))