Daily Mix disappearing from Your Library

[meadowsregi]

It is not just dealing mixes but all the music that I have selected down
through the years have been taken away and further more I am planning on
Spotify while your company each month for 13 or more months then taking
$9.99 premium membership each of those months while stating I do not have
a membership with Spotify therefore since I could not get to talk to
anyone until now about this your company Spotify all me for 13 months of
9.99 each month.
Please type your reply above this line -

[meadowsregi]

why should anyone be put though this and Spotify don't take responsibility
for it and offer to give our money back. we have paid and are still paying
for a service that we are not getting(music choose to listen too). three
times they took away over 2000 songs and music I had in my library. now I
listen with commercial though I am paying for premium for the last 10
months or so.

[Jemi]

Hey @meadowsregi, help's here.

If you can't see your saved music or your Premium featurs even though you're certain that you're paying, it usually means that you have 2 or more accounts and logging in on the Free one. 

We suggest that you check this link for more info about having a Premium account, and this one to find it.

Hope that helps!