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I have made payment for spotify but then it still wont let menget the premium. Please advice me on this matter. My name moustafa hussrein

user name : <removed sensitive info>

 

RM0.00 CIMB BANK:RM 2.00 was charged to your Debit Card on 19-12-17 at Spotify P045DF1. Pls call the no. at the back of your card for any enquiry

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1 Reply

Hey @Moustafahussein,

Apologies for the late reply, but maybe I can still help 🙂


You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

Luke

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