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Showtime not linking to my Student Premium Spotify Account

Showtime not linking to my Student Premium Spotify Account

Whenever I attempt to link my showtime account to my Spotify premium account, I get an error. The steps I use to activate my showtime account are:

1. Open my Spotify account page

2. Navigate to "Your Services"

3. Click the banner that says "Activate" under Showtime

4. Login with the SAME email as my Spotify

5. After logging in I receive the "Problem with your subscription" error and I am unable to access showtime content.

As you can imagine this is quite frustrating because I'm not getting the services I pay for. There was no firm solution on either of your websites and I was told to go to Spotify for help with this issue.

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1 Reply

Hey there @Jude615,

 

Thanks for reaching out to the Community!

 

We're aware of some issues to activate Showtime and this is currently being looked into. We suggest heading to this Ongoing Issue thread and adding your +Vote and the requested info. 

 

If you have any questions or need anything else, the Community is here for you.

 

Cheers!

CarlosEModerator
 
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