TROUBLE IN GETTING PREMIUM SUBSCRIPTION

PandaFiore · 2018-08-08

Hello, i have just subscribed for the 30 days trial but after i complete the payment with paypal it returns to the upgrade screen and premium is not working at all on my device, i tryied to uninstall and install again, i have tryed to log out from my account an log in again but nothing working, i also tryied to subscribe again 4/5 times but it still doesn't work.

Maxim · 2018-08-09

Hey @PandaFiore,

Did you receive a receipt from Spotify/PayPal via Email?
Does it say Premium or Free on https://spotify.com/account?

Let me know 🙂

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Help categories

Account & Payment

Using Spotify

Listen Everywhere