Text from Boku?

[Celandines]

I have absolutely no idea what Boku is but I’ve received a text from them that I’ll be charged £0.99 for three months and then £9.99 afterwards for Spotify.

I’ve had Spotify premium for a few years now so I have absolutely no idea what’s happening or what Boku is? I pay through a recurring direct debit. 

[Alfredo]

Hey @Celandines, welcome to the community!

Thanks for reaching out to us, we'll gladly help you out.

Boku is a third party payment that's usually linked to a service providre's billing (e.g. Vodafone). If you've received an email notification of a subscription that started with your information, we suggest following this troubleshooting.

This is to make sure you don't have other Spotify accounts that could be causing this issue.

If that's not the case, we suggest contacting your service provider for more information about this payment and how to cancel it.

Let us know how it goes.