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Wrong price of premium subscription

Wrong price of premium subscription

Plan

Premium

Country - Poland

 

Device

PC Windows

Operating System

Windows 10

 

My Question or Issue

 My question is, why I have to pay 29.99zł montly for subscription if it says that premium is for 19.99zł in Poland??

Reply
6 Replies

Hey @CzarnaMamba, and welcome to the community.

Hope you’re doing great!

 

Did you get an offer? What price do you usually pay? 

 

Let me know how this goes 🙂

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

Hi,

 

I see that on spotify site there's a price 19.99/monthly though I see that my account was charged with 29.99zł and I'm wondering why, that's all

Hey again @CzarnaMamba.

 

Thanks for the info! Could you head over to your Receipts page and send me a screenshot of what charges you see? Please hide sensitive info when posting to the community.

 

Also, could you make sure the charge was actually from Spotify? 

 

Keep me posted! 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

spotify.png

Ok i fixed it

Hey again @CzarnaMamba.

I'm so glad to hear things are working again. If you need help with anything else, you can always start up a new thread and the community will be happy to help.

Have a nice day 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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